Clinical Specialist

Johnson & Johnson MedTech; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

Johnson & Johnson Biosense Webster in Singapore seeks a MedTech Sales professional to manage key accounts and deliver clinical support for EP technologies, focusing on relationship building and long-term partnerships.

Reporting to the Business Unit Manager, you will drive adoption of 3D mapping and electrophysiology solutions, train clinicians, and collaborate with Marketing and Education teams to ensure launch readiness and market growth.

Qualifikationen

• Bachelor's degree in a medical-related field is required.
• Minimum 3 years in a clinical or healthcare setting, preferably EP/cardiology.
• EP Technician experience is advantageous.
• Willing to work extended and irregular hours, including weekends.
• Strong communication and teamwork skills.

Aufgaben

• Build and maintain strong customer relationships with key accounts in Singapore.
• Provide expert clinical support for EP procedures and 3D mapping.
• Drive adoption of 3D mapping technologies using clinical evidence.
• Identify business opportunities to grow unit market share and profitability.
• Educate clinicians and staff to improve healthcare delivery and efficiency.
• Maintain accurate account information and reports, and stay updated on products.

Kenntnisse

Account management

Clinical support

Interpersonal communication

Cross-functional collaboration

Ausbildung

Bachelor’s degree in Medical Technology or Biomedical Science

Tools

Electrophysiology equipment

Jobbeschreibung

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Key Account Management – MedTech (No Commission)

Job Category

Professional

All Job Posting Locations

Singapore, Singapore

Job Description

The role is responsible for building and managing strong relationships with key accounts in Singapore while providing expert clinical support for the Biosense Webster portfolio. This position plays a critical role in driving business growth through account‑based planning, leading clinical support activities, and supporting the adoption of new technologies and products.

The incumbent will focus on developing long‑term, trust‑based customer partnerships while positioning Johnson & Johnson as the preferred and trusted partner in Electrophysiology.

Reporting Line

This position reports to the Business Unit Manager, Biosense Webster.

Key Responsibilities

• Build and maintain high levels of customer satisfaction by delivering strong customer relationships, clinical product support, and value‑added services.
• Provide expert clinical support for 3D mapping procedures across Singapore.
• Drive adoption and demand for 3D mapping technologies by effectively leveraging clinical evidence and outcomes data.
• Identify business development opportunities to drive unit growth, profitability, and market share within assigned key accounts.
• Support improvements in the efficiency and effectiveness of healthcare delivery through education and training for clinicians and technical staff, where appropriate.
• Maintain accurate and timely account information, reports, and customer records.
• Continuously strengthen product knowledge to deliver differentiated service and value versus competitors.
• Partner closely with Marketing teams to support new product launches, meetings, and training initiatives.
• Plan and conduct training sessions for Electrophysiology (EP) Technicians.
• Maintain up‑to‑date knowledge of Biosense Webster products, competitive offerings, and market dynamics.
• Develop and nurture proctors and clinical advocates within the Biosense Webster portfolio and focus segments.
• Collaborate closely with the Regional Clinical Education Manager to support effective execution of Professional and Commercial Education (ProfEd & CommEd) activities.
• Work with the Regional Marketing Manager to ensure launch readiness and execute post‑launch measurements within the assigned territory.
• Consistently uphold the highest standards of professionalism, integrity, and compliance in accordance with the Johnson & Johnson Global Code of Business Conduct and Ethics and all relevant policies and procedures.

Qualifications & Requirements

• Bachelor’s degree in Medical Technology, Biomedical Science, or a related discipline.
• Minimum 3 years of experience in a clinical or healthcare setting, preferably within Electrophysiology or Cardiology.
• Experience as an EP Technician with hands‑on Electrophysiology exposure is preferred.
• CEPIA (Australia) and/or IBHRE certification is advantageous.
• Willingness to work extended and irregular hours, including weekends, as required.
• Ability to perform effectively under pressure in a fast‑paced clinical environment.
• Demonstrates resilience, adaptability, openness to learning, strong attention to detail, and a desire for continuous growth.
• Strong team player with excellent interpersonal, communication, and presentation skills.
• Proven ability to collaborate cross‑functionally and develop strong relationships with internal and external stakeholders.