Clinical Operations Lead: Data-Driven Service Delivery

National University Polyclinics; Singapore; In loco; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

National University Polyclinics is seeking a Manager, Clinical Operations to lead Clinical Service Planning, ensuring efficient, patient-centred service delivery. You will work with clinic operations, nursing, clinical departments and corporate services to drive planning and performance monitoring.

You will coordinate projects, manage admin and financial processes, and align stakeholders to improve patient experience and resource utilisation in a fast-paced environment.

Competenze

• Recognised degree in Healthcare Management or related field.
• Preferably 5 to 8 years of experience in healthcare operations or related field.
• Strong analytical and problem-solving skills.
• Proficient in MS Office; dashboard experience is a plus.
• Strong project management and stakeholder engagement skills.
• Excellent written and verbal communication; ability to work independently.

Mansioni

• Plan, coordinate and execute operational activities across Specialist Outpatient Clinics.
• Oversee data analysis and dashboards on clinic utilization, wait times, turnaround times.
• Lead process improvement projects, monitor risks and deliverables.
• Manage administrative and financial processes including procurement and asset records.
• Collaborate with stakeholders and support staff engagement activities and meetings.

Conoscenze

Analytical thinking

Problem solving

Project management

Stakeholder engagement

Team leadership

Written and verbal communication

Independence / self-management

Formazione

Bachelor’s degree in healthcare/related field

Strumenti

MS Office (Excel, PPT)

Dashboard tools

Descrizione del lavoro

National University Polyclinics is seeking a Manager, Clinical Operations to lead Clinical Service Planning, ensuring efficient, patient-centred service delivery. You will work with clinic operations, nursing, clinical departments and corporate services to drive planning and performance monitoring.

You will coordinate projects, manage admin and financial processes, and align stakeholders to improve patient experience and resource utilisation in a fast-paced environment.