Clinic Operations Lead — Quality & Growth

National Healthcare Group Polyclinics; Singapore; Vor Ort; SGD 100.000 - 160.000; Vollzeit

Zusammenfassung

National Healthcare Group Polyclinics is seeking an Operations Manager to join our Polyclinic Management team. You will drive operational excellence and service quality while collaborating with a multi-disciplinary health care team and corporate office for planning and implementing business initiatives.

You will lead daily polyclinic operations, spearhead improvement initiatives, drive service quality projects, manage operations staff, and partner with corporate offices to deliver strategic care

Qualifikationen

• 6–8 years of proven working experience in operations management, quality management and corporate management.
• 2–4 years in a supervisory capacity.
• Strong leadership, supervisory, organizational and change-management capabilities.
• Ability to work effectively in a complex environment and communicate across diverse functions.
• Excellent problem-solving and analytical skills.
• Proven track record of improving operational workflows leading to higher efficiency.

Aufgaben

• Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery.
• Spearhead continuous improvement initiatives for clinic operations systems, processes and capabilities.
• Drive service quality enhancement projects and implement best practices.
• Manage and develop operations staff, fostering a culture of learning and growth.
• Partner with corporate office departments to implement strategic business initiatives.

Kenntnisse

Leadership

Change management

Analytical skills

Team development

Cross-functional collaboration

Ausbildung

Bachelor's degree

Jobbeschreibung

National Healthcare Group Polyclinics is seeking an Operations Manager to join our Polyclinic Management team. You will drive operational excellence and service quality while collaborating with a multi-disciplinary health care team and corporate office for planning and implementing business initiatives.

You will lead daily polyclinic operations, spearhead improvement initiatives, drive service quality projects, manage operations staff, and partner with corporate offices to deliver strategic care