Clinic Operations & Patient Experience Lead

BEYOND WELLNESS GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is seeking a candidate to assist in the day-to-day operations of their clinic. This role encompasses customer service duties including cashiering, appointment booking, and handling inquiries. The candidate will also liaise with various stakeholders and assist in regulatory compliance tasks. The position requires prior experience in a similar environment with an emphasis on customer interaction and operational support.

Qualifications

• Experience in customer service and clinic operations.
• Ability to assist with administrative tasks and regulatory compliance.

Responsibilities

• Assist in the clinic’s day to day operations and functions.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.

Job description

A healthcare provider in Singapore is seeking a candidate to assist in the day-to-day operations of their clinic. This role encompasses customer service duties including cashiering, appointment booking, and handling inquiries. The candidate will also liaise with various stakeholders and assist in regulatory compliance tasks. The position requires prior experience in a similar environment with an emphasis on customer interaction and operational support.