Clinic Operations Leader — Patient-Centric Care

National University Polyclinics; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

JurongHealth Campus is seeking an Assistant Manager to lead the day-to-day operations of the clinic, ensuring safe, efficient, and high-quality healthcare services. You will coordinate with healthcare professionals, administrative teams, and external partners to deliver integrated service delivery.

You will provide leadership to frontline staff, foster a patient-centric environment, and drive continuous improvement initiatives to enhance patient experience, service quality, and operational

Qualifications

• Degree in any discipline.
• Experience in operations, healthcare, or administrative roles preferred.
• Strong coordination, problem-solving, and communication skills.

Responsibilities

• Oversee day-to-day clinic operations to ensure safe, efficient, and high-quality healthcare services.
• Lead frontline staff and drive continuous improvement initiatives to enhance patient experience and service quality.
• Coordinate with healthcare professionals, administrative teams, and external stakeholders to ensure integrated service delivery.
• Monitor clinic performance metrics and report findings accurately.
• Promote a patient-centric culture across the clinic and manage resource planning.

Skills

Coordination

Problem-solving

Communication

Education

Degree in any discipline

Job description

JurongHealth Campus is seeking an Assistant Manager to lead the day-to-day operations of the clinic, ensuring safe, efficient, and high-quality healthcare services. You will coordinate with healthcare professionals, administrative teams, and external partners to deliver integrated service delivery.

You will provide leadership to frontline staff, foster a patient-centric environment, and drive continuous improvement initiatives to enhance patient experience, service quality, and operational