Clinic Assistant

PROLOGUE THE LIFESTYLE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

PROLOGUE THE LIFESTYLE MEDICAL CLINIC PTE. LTD. in Singapore is seeking a clinic administrator who will manage patient registration, scheduling of appointments, and billing processes with accuracy.

You will also assist physicians during consultations, support clinical procedures, and help maintain a smooth, patient-centered workflow. You will compile medical reports, handle lab results, ensure confidentiality, and coordinate follow-up appointments while upholding privacy regulations and high

Qualifications

• Minimum GCE O Level education or equivalent; Professional Certificate/NITEC in any field preferred.
• Customer service oriented with strong commitment to patient experiences.
• Good communication skills, with ability to interact effectively with patients and healthcare professionals.

Responsibilities

• Manage patient registration, scheduling of appointments, and billing and payment collection.
• Prepare and dispense medications prescribed by physicians, following established protocols and safety guidelines.
• Assist physicians during consultations and clinical procedures, providing support and ensuring patient comfort and safety.
• Compile medical reports and laboratory results for doctor's reporting and finalising reports, maintaining confidentiality and accuracy in all documentation.
• Collate and compile results, arrange follow-up reviews and appointments for patients, and provide clear instructions regarding healthcare needs.
• Perform clinical parameters such as temperature, blood pressure, height/weight, resting ECG, and other assessments as required.
• Maintain confidentiality of patients' records, adhering to privacy regulations and ethical standards.

Skills

Customer service

Communication skills

Team work

Education

GCE O-Level

Professional Certificate / NITEC

Tools

Microsoft Office

Job description

Job Descriptions

• Manage patient registration, scheduling of appointments, and billing and payment collection, ensuring accuracy and efficiency in all administrative processes
• Prepare and dispense medications prescribed by physicians, following established protocols and safety guidelines
• Assist physicians during consultations and clinical procedures, providing support and ensuring patient comfort and safety
• Compile medical reports and laboratory results for doctor's reporting and finalising reports, maintaining confidentiality and accuracy in all documentation
• Collate and compile results, arranging follow-up reviews and appointments for patients as needed, and providing clear instructions and information to patients regarding their healthcare needs
• Perform clinical parameters such as temperature, blood pressure taking, height & weight measurement, resting ECG, urea breath tests, and other clinical assessments as required
• Maintain confidentiality of patients' records at all times, adhering to privacy regulations and ethical standards, and ensuring the security of sensitive medical information
• Perform any other additional duties as assigned by the superior, contributing to the smooth operation of the clinic and the delivery of high quality patient care

Job Requirement

• Minimum GCE 'O' Level education or equivalent; Professional Certificate/NITEC in any field preferred
• Customer service oriented, with a strong commitment to delivering exceptional patient experiences
• Good communication skills, both verbal and written, with the ability to interact effectively with patients, caregivers, and healthcare professionals
• Computer literacy, with proficiency in Microsoft Office applications and the ability to learn and adapt to new software systems
• Effective team player, with the ability to collaborate with team members and contribute to a positive and supportive work environment