Clinic Front Desk Associate — Scheduling & Billing

Smilepoint Dental; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF

Paid leave

Outpatient medical insurance

Reward Leave

Performance incentives

Referral incentives

Punctuality incentives

Job summary

Smile Point Dental is seeking a friendly front desk/receptionist to welcome patients, manage bookings, and handle payments across three clinics in Singapore. You will learn healthcare billing (CHAS, Medisave, private insurance), patient flow, and how to support anxious patients to ensure smooth daily operations.

We offer a structured induction, potential for pay raises within the first year, and sponsorship for courses and certifications as you advance in the role.

Qualifications

• A local diploma or degree in any subject
• Service experience of any kind — retail, F&B, hotel, beauty, call centre
• Clear communication, written and spoken
• Comfortable picking up new computer systems
• No healthcare or dental experience needed

Responsibilities

• Check patients in and out, and be the person they deal with first
• Book, confirm and move appointments across the day
• Take payments, and handle cash and card accurately
• Submit and track dental claims — CHAS, Medisave and private insurance
• Answer calls, emails and counter enquiries

Skills

Customer service

Communication

Cash handling

Computer skills

Time management

Education

Diploma or degree in any subject

Tools

Billing systems

Appointment scheduling software

Job description

Smile Point Dental is seeking a friendly front desk/receptionist to welcome patients, manage bookings, and handle payments across three clinics in Singapore. You will learn healthcare billing (CHAS, Medisave, private insurance), patient flow, and how to support anxious patients to ensure smooth daily operations.

We offer a structured induction, potential for pay raises within the first year, and sponsorship for courses and certifications as you advance in the role.