Dental Clinic Front Desk & Patient Experience Specialist

Focal Search Pte Ltd; Singapore; On-site; SGD 27,900 - 44,640; Full time

Job summary

A healthcare clinic in Singapore is looking for a front desk assistant to manage patient interactions and appointments. Responsibilities include welcoming visitors, booking appointments, handling payments, and managing insurance claims. The ideal candidate should have experience in customer service and be familiar with clinic operations to maintain a professional atmosphere. This role is vital to ensuring patient satisfaction and clinic efficiency.

Qualifications

• Experience in customer service is preferred.
• Familiarity with handling patients and administrative tasks is a plus.

Responsibilities

• Welcome and assist visitors and patients.
• Book and manage patient appointments.
• Handle cashiering and insurance claims.
• Update patient data and reminders.

Job description

A healthcare clinic in Singapore is looking for a front desk assistant to manage patient interactions and appointments. Responsibilities include welcoming visitors, booking appointments, handling payments, and managing insurance claims. The ideal candidate should have experience in customer service and be familiar with clinic operations to maintain a professional atmosphere. This role is vital to ensuring patient satisfaction and clinic efficiency.