Dental Front Desk Lead: Scheduling, Billing & Welcomes

Aster Dental Specialists Pte. Ltd.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

AWS / 13th Month Bonus

Medical benefits

Annual leave

Job summary

Aster Dental Specialists Pte. Ltd. is seeking a friendly front desk receptionist to be the first point of contact for patients, handling registrations, bookings, and daily administrative tasks in our dental clinic.

You will manage appointment scheduling, patient inquiries, and billing with professionalism, using our clinic management software. Fluency in English and good communication are essential, with a patient-focused, collaborative approach in a small specialist team.

Qualifications

• Prior experience in a dental clinic front desk / receptionist role is highly preferred.
• Experience with Plato Clinic Management System is a strong advantage.
• Dental assisting / clinical support experience is a plus.
• Fluent in English with strong interpersonal and communication skills; multi-lingual ability is a bonus.

Responsibilities

• Greet arriving patients, manage registration, check-ins and maintain a welcoming reception area.
• Coordinate and manage appointment bookings, follow-ups, and daily clinician schedules using clinic software.
• Handle patient billing and daily POS closing, including multiple payment methods and insurance claims.
• Respond to phone, email, and patient inquiries regarding appointments and services.
• Maintain accurate patient records and manage referrals to ensure smooth front-desk operations.

Skills

Dental front desk

Receptionist experience

Plato Clinic Management System

Customer service

Multilingual ability

Computer literacy

Team collaboration

Tools

Plato Clinic Management System

Job description

Aster Dental Specialists Pte. Ltd. is seeking a friendly front desk receptionist to be the first point of contact for patients, handling registrations, bookings, and daily administrative tasks in our dental clinic.

You will manage appointment scheduling, patient inquiries, and billing with professionalism, using our clinic management software. Fluency in English and good communication are essential, with a patient-focused, collaborative approach in a small specialist team.