Clinic Care & Operations Specialist

ETERN MEDICAL PUNGGOL SUMANG PTE. LTD.; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

ETERN MEDICAL PUNGGOL SUMANG PTE. LTD. is seeking a Clinic Support Assistant to help manage daily clinic operations and patient care in Singapore. You will triage patients, assist doctors, dispense medications, and handle billing transactions to ensure smooth service delivery.

The role requires liaising with patients and team members, maintaining accurate records, and supporting administrative duties. A positive attitude and customer-focused service are essential for this team-driven environment.

Qualifications

• Minimum GCE O-level, NITEC, Higher NITEC, or Diploma in any discipline.
• Experience in sales or customer service to enhance patient interaction.
• Residence in the northeast area for convenient commuting.
• Good command of spoken English to communicate effectively with patients and team members.
• Ability to speak additional languages or dialects to support communication with diverse patient groups.

Responsibilities

• Triage patients and register health declarations to ensure accurate records.
• Dispense medication and collect payments to support patient treatment.
• Explain medical and health screening packages clearly to patients.
• Arrange and book appointments for follow-ups and vaccinations.
• Assist doctors by chaperoning patients and supporting minor procedures.
• Perform administrative duties to maintain clinic workflow and documentation.
• Process billing transactions, including HSG, CHAS, and Medisave payments.
• Submit daily electronic insurance Managed Care claims for reimbursement.
• Manage medication inventory by topping up stock and stocktaking.
• Maintain cleanliness and housekeeping of clinic facilities.

Skills

Customer service

Sales experience

IT proficiency

Education

GCE O-level / NITEC / Higher NITEC / Diploma

Tools

Clinic Assist

Managed Care portals

Billing systems

Job description

ETERN MEDICAL PUNGGOL SUMANG PTE. LTD. is seeking a Clinic Support Assistant to help manage daily clinic operations and patient care in Singapore. You will triage patients, assist doctors, dispense medications, and handle billing transactions to ensure smooth service delivery.

The role requires liaising with patients and team members, maintaining accurate records, and supporting administrative duties. A positive attitude and customer-focused service are essential for this team-driven environment.