Clinic Assistant (Psychology)

ANNABELLE PSYCHOLOGY PTE. LTD.; Singapore; Presencial; SGD 29.000 - 42.000; Tempo integral

Resumo da vaga

ANNABELLE PSYCHOLOGY PTE. LTD. is seeking a capable front desk receptionist to provide warm lounge-side service, manage registrations and appointments, and support daily clinic operations.

You will handle payments, maintain records, and coordinate staff calendars while ensuring a clean, welcoming environment for clients. The role requires maturity, organization, and fluency in English; Mandarin or Bahasa is an advantage for handling calls and inquiries in multiple languages.

Qualificações

• Maturity and sensitivity to mental health clients.
• Meticulous, organised, and able to work with minimal supervision.
• Fluent English; Mandarin or Bahasa a plus for client communications.

Responsabilidades

• Provide warm and efficient front desk service for check-in/out.
• Manage client registrations, appointments, and walk-ins.
• Handle payments, invoicing, and financial records.
• Admin tasks including records and clinic file system (Excel/Word).
• Coordinate psychologists’ calendars, room bookings, and reminders.
• Respond to phone calls, emails and client enquiries promptly.
• Maintain cleanliness and organisation of clinic spaces.
• Wash and store clinic dishes; ensure welcoming environment.
• Support daily clinic operations to ensure efficiency.

Conhecimentos

Mature

Organised

Fluent English

Mandarin

Bahasa

Customer service

Positive attitude

Ferramentas

Excel

Word

Descrição da vaga

Responsibilities:

Provide quality lounge-side reception and check-in/out service to clients, including the handling of:

• Provide warm and efficient front desk service, ensuring a smooth check-in and check-out experience for clients

• Manage client registrations, appointment scheduling, and walk-in enquiries

• Handle payment processing, invoicing, and financial record-keeping

• Perform general administrative tasks, including managing records and the clinic’s file system (Microsoft Excel/Word)

• Coordinate psychologists’ calendars, room bookings, and send appointment reminders and follow-ups

• Respond promptly and professionally to phone calls, emails, and client enquiries

• Maintain cleanliness and organisation of clinic spaces, including vacuuming, mopping, and tidying consultation rooms and common areas

• Wash and store clinic dishes, ensuring a clean and welcoming environment for clients and staff

• Support daily clinic operations to ensure a welcoming and efficient environment
  

Key Requirements:

• Maturity of character, sensitive to mental health clients

• Meticulous and organised, able to self-prioritise and perform with minimum supervision

• Fluent English required; Mandarin or Bahasa speaking skills an advantage to attend to clinic phone calls, e-mails and enquiries in a timely and professional manner from English, Mandarin and Bahasa speaking clients

• An “enabler” to assist our psychologists in providing the best level of care to our clients

• Friendly personality with a positive working and learning attitude

• Full time (5 day work week - including Saturdays. One week day off in-lieu)

Straight Talk from the Boss:

• Our amazing crew makes the work look effortless but it's tough work juggling clients, enquiries, clinicians, children, toys, and animals (real and fake ones) all at the same time.

• We take a lot of care in searching for the right persons to join us as we are a tight-knit team. That means we play, laugh, poke fun, and sometimes fight and quarrel with each other. But most of all, we look after each and every member of our work team.

• Hope to see you around our clinics!

We regret that only shortlisted candidates will be notified.