Clinic Assistant (Physio Clinic)

REHAB MATTERS PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our physio clinics. You will handle general clinic administration, front desk duties, and support therapists during treatment and assessments.

Your role includes preparing treatment spaces, setting up equipment, assisting with patient exercises, and helping create educational materials and public talks to promote physiotherapy and healthy living.

Qualifications

• Minimum GCE O' or N' Level.
• Diploma in Therapy Assistance or related field is an advantage.
• Experience in physiotherapy/healthcare is a bonus.
• Strong communication and interpersonal skills.

Responsibilities

• Take charge of general clinic administration including front desk reception and inventory.
• Attend to appointment enquiries, schedule client appointments and send reminders.
• Maintain billing records and client statistics.
• Maintain therapy equipment and coordinate maintenance.
• Assist therapists in assessments and treatments and prepare equipment.
• Supervise and assist with exercises and patient transfers as required.
• Create monthly educational materials on heart and lung health and chronic diseases.
• Assist with planning workshops and public talks to promote physiotherapy and healthy living.

Skills

Communication skills

Interpersonal skills

Computer literacy

Team player

Education

GCE O' Level or N Level

Diploma in Therapy Assistance or related field

Job description

Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our team. As a Clinic Assistant at our physio clinics, you will play a crucial role in general clinic administrative duties, assisting therapists in monitoring clients during therapy activities and treatment or assessment delivery.

Key Responsibilities

Administrative (Primary)

• Take charge of general clinic administration duties, including front desk reception, upkeep of clinic environment, inventory control, to facilitate smooth operations.
• Attend to all appointment related enquiries, scheduling of client appointment and sending weekly appointment reminders.
• Maintain billing and payment records.
• Maintain record of client statistics.
• Maintain therapy equipment and scheduling of maintenance.

Therapy Assistance (Secondary)

• Assist in the preparation of patients for treatment.
• Support physiotherapists in assessments and treatments, providing physical assistance as needed.
• Prepare and set up therapy equipment for patient's use.
• Supervise and implement exercise according to the exercise programme prescribed by the physiotherapist and ensure proper setup of equipment.
• Assist with therapy activities as well as assisting in lifting and transfer of patients whenever required.
• Create monthly engaging educational materials on heart and lung and chronic diseases (e.g., Instagram and Facebook posts).
Assist with planning and conducting workshops, and public talks to promote the role of physiotherapy in chronic disease and adopting a healthy lifestyle.

Requirements

• Minimum GCE ‘O’ or ‘N’ Level
• Diploma in Therapy Assistance or related field is an advantage
• Experience in Physiotherapy/Healthcare field is a bonus
• Strong communication and interpersonal skills
• Meticulous with attention to details
• Enjoy meeting and helping people
• Computer literate (Microsoft Office)
• Ability to work collaboratively as a team player
• Able to commit to 5.5 workweek
• Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue)