Clinic Assistant

SALDO REHABILITATION PRIVATE LIMITED; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

Saldo Rehabilitation is a well-established physiotherapy clinic in Singapore seeking a friendly Clinic Assistant to join our team. You will be the first point of contact, delivering exceptional customer service and handling appointment scheduling, payments, and records.

You will work closely with clinic staff to ensure smooth operations, maintain confidentiality, and provide administrative support in a fast-paced healthcare environment. Training is provided where needed.

Qualifications

• Pleasant personality with excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency in basic computer skills; familiarity with electronic health records is preferred.

Responsibilities

• Greet and assist patients, ensuring a welcoming environment.
• Manage patient appointments, including scheduling and rescheduling.
• Handle phone calls and direct inquiries appropriately.
• Process patient payments (cash, cards, other methods).
• Maintain accurate patient records with confidentiality.
• Assist with administrative tasks (filing, photocopying, organizing).
• Maintain a clean and organized clinic environment.
• Collaborate with clinic staff to ensure seamless patient care.
• Perform other duties as assigned.

Skills

Pleasant personality

Excellent communication

Interpersonal skills

Multitasking

Organizational skills

Fast-paced environment

Basic computer skills

Electronic health records

Teamwork

Healthcare experience preferred

Job description

Saldo Rehabilitation is a well-established and growing physiotherapy clinic dedicated to providing high-quality patient care. We are seeking a friendly, enthusiastic, and highly motivated Clinic Assistant to join our team. If you are passionate about healthcare and enjoy interacting with people,

Job Summary:

As a Clinic Assistant, you will play a vital role in ensuring the smooth and efficient operation of our clinic. You will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires excellent communication skills, the ability to multitask effectively, and a positive, can-do attitude.

Responsibilities:

• Greet and assist patients, ensuring a welcoming and comfortable environment.
• Manage patient appointments, including scheduling, confirming, and rescheduling.
• Handle incoming and outgoing phone calls, addressing inquiries and directing calls appropriately.
• Process patient payments, including handling cash, credit cards, and other payment methods.
• Maintain accurate patient records and ensure confidentiality.
• Assist with administrative tasks, such as filing, photocopying, and organizing documents.
• Maintain a clean and organized clinic environment.
• Collaborate effectively with other clinic staff to ensure seamless patient care.
• Perform other duties as assigned.

Requirements:

• Pleasant personality with excellent communication and interpersonal skills.
• Ability to build rapport with patients and create a positive experience.
• Strong multitasking and organizational skills, with the ability to prioritize tasks effectively.
• Ability to handle a fast-paced environment and manage multiple responsibilities.
• Proficiency in basic computer skills and experience with electronic health records (preferred, but training provided).
• Positive attitude, willingness to learn, and strong work ethic.
• Ability to work independently and as part of a team.
• Prior experience in a healthcare setting is a plus, but not required.