Admin cum clinic assistant

PHYSIO ASIA THERAPY CENTRE PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Training and professional development

Healthcare education environment

Job summary

Physio Asia Therapy Centre Pte. Ltd. is seeking an organized administrative associate to support daily clinic operations in Singapore. You will handle appointments, records, inventory, and general admin tasks to ensure smooth patient service.

The role requires strong Microsoft Word/Excel skills, excellent communication, and the ability to work independently in a small team.

Qualifications

• Good communication and interpersonal skills.
• Organised, responsible and able to work independently.
• Customer-service oriented with a pleasant and professional manner.

Responsibilities

• Create simple reports using Word and Excel for clinic operations.
• Schedule appointments and manage the clinic calendar to optimise patient flow.
• Update and maintain accurate patient information in the client management system.
• Address patient concerns with clear, appropriate solutions to enhance satisfaction.
• Respond to phone and email booking requests to secure appointments.
• Maintain clinic cleanliness to ensure a safe and welcoming environment.
• Assist the centre manager with inventory, stocktaking and bookkeeping tasks.
• Perform ad-hoc duties to support clinic operations.

Skills

Communication skills

Interpersonal skills

Organised

Independent worker

Customer-service oriented

Education

Nitec / Office Skills

NTC Grade 2

Equivalent qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Company Overview

Physio Asia Therapy Centre Pte. Ltd. offers physiotherapy services using advanced technology and a holistic approach focused on long-term recovery. Operating in Singapore, Philippines, and Malaysia, it provides staff training and international collaboration opportunities.

Job Summary

You will manage clinic appointments, maintain patient records, assist with inventory, and support daily operations to ensure smooth clinic functioning and excellent patient service.

Responsibilities

• Use Microsoft Word and Excel to create simple reports for clinic operations
• Schedule appointments and manage the clinic calendar to optimize patient flow
• Update and maintain accurate patient information using client management software
• Address patient concerns by providing clear, appropriate solutions to enhance satisfaction
• Respond promptly to phone and email booking requests to secure appointmentsMaintain clinic cleanliness to ensure a safe and welcoming environment
• Assist the center manager with inventory management, stocktaking, and bookkeeping tasks
• Perform ad-hoc duties as assigned to support clinic operations

Required competencies and certifications

• Good working knowledge of Microsoft Word and Excel
• Good communication and interpersonal skills
• Organised, responsible and able to work independently
• Customer-service oriented with a pleasant and professional manner
• Previous experience in clinic, healthcare or administrative work will be an advantage

Preferred competencies and qualifications

Nitec, Certificate in Office Skills, NTC Grade 2 or equivalent

Other Information

Benefits:

• Medical coverage including hospital insurance and outpatient benefits
• Training and professional development opportunities
• Opportunities to be involved in an established physiotherapy and healthcare education environment