Clinic Assistant (North)

SATA COMMHEALTH; Singapore; On-site; SGD 2,400 - 3,600; Full time

Job summary

SATA CommHealth in Singapore seeks a frontline administrator for the Medical Centre for Migrant Workers (MCMW) at Kranji Close and Woodlands Industrial Park E7. You will manage patient registration, appointment scheduling, billing and records to ensure smooth service delivery.

The role requires clear communication in English and Mandarin, with a minimum GCE N level and some customer service experience. A 44‑hour work week at the clinic is involved.

Qualifications

• Ability to communicate effectively in English and Mandarin to liaise with Mandarin-speaking clients.

Responsibilities

• Register patients accurately and schedule appointments to optimize clinic workflow and patient access
• Process billing and collect payments efficiently to maintain accurate financial records
• Update patient records and distribute reports to support clinical and administrative teams
• File patients' records systematically to ensure easy retrieval and confidentiality
• Monitor and replenish sundry item inventory to maintain adequate stock levels for daily operations
• Manage crowd control and perform simple triaging to facilitate patient flow and prioritize care needs
• Collaborate with team members and follow supervisor instructions to complete additional assigned tasks

Skills

Bilingual English & Mandarin

Education

GCE 'N' levels

Job description

Company Overview / Employee Value Proposition

• SATA CommHealth has evolved into a modern healthcare institution with 13 medical centre/clinics, a community health centre, home care services and mobile medical services offering primary healthcare services to the community. Visit https: //www.sata.com.sg/ to find out more about us.

Job Summary

You will support daily operations at the Medical Centre for Migrant Workers (MCMW) at Kranji Close by managing patient registration, appointment scheduling, billing, and record keeping to ensure smooth and efficient service delivery.

Responsibilities

• Register patients accurately and schedule appointments to optimize clinic workflow and patient access
• Process billing and collect payments efficiently to maintain accurate financial records
• Update patient records and distribute reports to support clinical and administrative teams
• File patients’ records systematically to ensure easy retrieval and confidentiality
• Monitor and replenish sundry item inventory to maintain adequate stock levels for daily operations
• Manage crowd control and perform simple triaging to facilitate patient flow and prioritize care needs
• Collaborate with team members and follow supervisor instructions to complete additional assigned tasks

Required competencies and certifications

• Ability to communicate effectively in English and Mandarin to liaise with Mandarin-speaking clients

Preferred competencies and qualifications

• Minimum GCE "N" levels with some work experience in customer service

Other Information

• Candidates must be willing to work a 44-hour work week at the Medical Centre for Migrant Workers (MCMW) located at Kranji Close and Woodlands Industrial Park E7, where 98% of patients are male migrant workers