Clinic Assistant

Gryphon Medical Clinic; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A medical clinic in Singapore is seeking a dedicated Receptionist to manage the reception area, assist patients, and perform critical front-desk duties. The ideal candidate will handle inquiries, manage appointments, process insurance claims, and ensure a clean and organized clinic environment. Proficiency in medical billing software and basic computer skills are essential. Join a caring team focused on patient service and support.

Qualifications

• Experience in managing reception area and front-desk duties.
• Ability to handle enquiries and phone calls professionally.
• Skills in processing insurance claims and managing billing.

Responsibilities

• Manage the reception area and greet patients.
• Handle enquiries and phone calls professionally.
• Attend to patients and perform front-desk duties.

Skills

Proficiency in medical billing software

Basic computer skills

Familiar with autoclave and nebulisation process

Job description

Manage the reception area, greeting patients, handling enquiries and phone calls professionally.

Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing (cash or credit card).

Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.

Update billing records accurately and reconcile daily collections.

Provide assistance to doctors when needed, ensuring patients’ needs are met efficiently.

Maintain a clean and organised clinic environment.

Proficiency in medical billing software and basic computer skills.

Familiar with autoclave and nebulisation process