Clinic Assistant (Physio Clinic)

REHAB MATTERS PRIVATE LIMITED; Singapore; On-site; SGD 20,088 - 31,248; Full time

Job summary

Rehab Matters Private Limited in Singapore is seeking a full-time Clinic Assistant to support physiotherapy clinics with front-desk admin, client scheduling, and billing while assisting therapists during treatment and assessments.

You will help prep patients, set up equipment, and supervise prescribed exercises, as well as create educational content and assist with workshops promoting physiotherapy and healthy living.

Qualifications

• Minimum GCE ‘O’ or ‘N’ Level.
• Diploma in Therapy Assistance or related field is an advantage.
• Experience in Physiotherapy/Healthcare field is a bonus.
• Strong communication and interpersonal skills.
• Meticulous with attention to details.
• Enjoy meeting and helping people.
• Computer literate (Microsoft Office).
• Ability to work collaboratively as a team player.
• Able to commit to 5.5 workweek.
• Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue).

Responsibilities

• Take charge of general clinic administration duties including front desk reception.
• Attend to appointment enquiries, scheduling, and weekly reminders.
• Maintain billing and payment records and client statistics.
• Maintain therapy equipment and scheduling of maintenance.
• Assist in preparation of patients for treatment and supervise exercises.
• Support physiotherapists in assessments and treatments with physical assistance.
• Prepare and set up therapy equipment for patient use.
• Create educational materials on heart, lung and chronic diseases for social media.
• Plan and conduct workshops to promote physiotherapy and healthy living.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Computer literacy

Customer service

People skills

Education

Diploma in Therapy Assistance or related field

Job description

Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our team. As a Clinic Assistant at our physio clinics, you will play a crucial role in general clinic administrative duties, assisting therapists in monitoring clients during therapy activities and treatment or assessment delivery.

Key Responsibilities

Administrative (Primary)

• Take charge of general clinic administration duties, including front desk reception, upkeep of clinic environment, inventory control, to facilitate smooth operations.
• Attend to all appointment related enquiries, scheduling of client appointment and sending weekly appointment reminders.
• Maintain billing and payment records.
• Maintain record of client statistics.
• Maintain therapy equipment and scheduling of maintenance.

Therapy Assistance (Secondary)

• Assist in the preparation of patients for treatment.
• Support physiotherapists in assessments and treatments, providing physical assistance as needed.
• Prepare and set up therapy equipment for patient's use.
• Supervise and implement exercise according to the exercise programme prescribed by the physiotherapist and ensure proper setup of equipment.
• Assist with therapy activities as well as assisting in lifting and transfer of patients whenever required.
• Create monthly engaging educational materials on heart and lung and chronic diseases (e.g., Instagram and Facebook posts).
• Assist with planning and conducting workshops, and public talks to promote the role of physiotherapy in chronic disease and adopting a healthy lifestyle.

Requirements

• Minimum GCE ‘O’ or ‘N’ Level
• Diploma in Therapy Assistance or related field is an advantage
• Experience in Physiotherapy/Healthcare field is a bonus
• Strong communication and interpersonal skills
• Meticulous with attention to details
• Enjoy meeting and helping people
• Computer literate (Microsoft Office)
• Ability to work collaboratively as a team player
• Able to commit to 5.5 workweek
• Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue)