Clinic Assistant

PMG RH PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

PMG RH PTE. LTD. in Singapore is looking for a dedicated Clinic Executive. The role involves addressing patient care issues, managing appointments, administrative tasks, and ensuring clinic operations run smoothly.

The ideal candidate should have relevant experience in a healthcare setting, possess excellent communication skills, and be able to work weekends. Familiarity with billing and negotiations is a plus. Join us in providing exceptional patient support!

Qualifications

• Relevant experience in clinic / healthcare setting preferred.
• Proficient in billing and negotiating with suppliers and vendors.

Responsibilities

• Manage patient appointments and queries.
• Obtain and maintain patient data records.
• Assist in health insurance claims and online billing.
• Dispense medications and ensure cleanliness of the clinic.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Computer literate/savvy

Job description

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends