Clinic Assistant

Ascle Healthcare Private Limited; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Ascle Healthcare Group is seeking a Clinic Assistant in Singapore to support front desk operations and essential clinic administration. The role involves greeting patients, managing appointments, and handling registrations with strict data confidentiality.

Responsibilities include using EMR systems, processing payments and insurance claims, and providing chaperone support during exams when required, while maintaining a clean, organized workspace.

Qualifications

• Strong communication and interpersonal skills required.
• Ability to multitask and prioritize in fast-paced environment.
• Attention to detail and accuracy in data entry/records.

Responsibilities

• Greeting patients and providing exceptional customer service at the front desk.
• Managing appointment schedules and patient registration.
• Utilizing electronic medical records systems efficiently and accurately.
• Responding to phone calls and inquiries promptly.
• Maintaining and updating patient databases with accuracy and confidentiality.
• Processing invoices, collecting payments, and managing insurance claims.
• Providing chaperone support during physical examinations of patients (female).
• Performing general housekeeping duties to uphold cleanliness standards.

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Data entry

Confidentiality

Medical terminology

Tools

EMR systems

Job description

About the role

We are seeking a dynamic individual to join our team as a Clinic Assistant. The role involves various administrative tasks to ensure the smooth clinic operations.

Key responsibilities

• Greeting patients and providing exceptional customer service at the front desk
• Managing appointment schedules and handling patient registration
• Utilizing electronic medical records systems efficiently and accurately
• Responding to phone calls and inquiries in a timely manner
• Maintaining and updating patient databases with accuracy and confidentiality
• Processing invoices, collecting payments, and managing insurance claims
• Providing chaperone support during physical examinations of patients (female)
• Performing general housekeeping duties to uphold cleanliness standards

About you

• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Attention to detail and accuracy in data entry and record-keeping
• Basic knowledge of medical terminology and procedures preferred, but not required
• Ability to maintain confidentiality of patient information

About us

Ascle Healthcare Group is a leading healthcare medical group in Singapore dedicated to supporting doctors in establishing and managing successful private medical centres. Drawing upon extensive industry knowledge, financial stability, and operational expertise, Ascle Healthcare Group provides a strategic advantage in developing thriving clinics across Singapore.