Clinic Assistant

Merqx; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Merqx in Singapore is seeking a patient-focused clinic assistant to support our medical clinic’s day-to-day operations. You’ll handle registration, scheduling, calls, and WhatsApp inquiries, dispense medications, and collect payments, while assisting the doctor with routine tasks and basic clinical procedures.

We value friendly, reliable team members who communicate well and stay organized. Basic computer skills are essential; experience with dispensing, clinic claims or phlebotomy is

Qualifications

• Friendly, reliable and comfortable interacting with patients.
• Good communication and basic computer skills.
• Able to work independently and take initiative.
• Organised and attentive to detail.
• Experience with dispensing, clinic claims or phlebotomy will be an advantage.

Responsibilities

• Registration and appointment scheduling.
• Answering phone calls and WhatsApp enquiries.
• Dispensing medications and collecting payment.
• Assisting the doctor with day-to-day clinic operations.
• Processing insurance, corporate and TPA claims.
• Maintaining patient records and clinic documentation.
• Stock checking and ordering of medications and supplies.
• General housekeeping and maintaining a clean and organised clinic.
• Assisting with health screening and simple clinical procedures.
• Blood taking/phlebotomy if trained.

Skills

Patient interaction

Good communication

Basic computer skills

Independent and initiative

Organised

Dispensing experience

Phlebotomy experience

Tools

Clinic management software

Job description

Key responsibilities

• Registration and appointment scheduling
• Answering phone calls and WhatsApp enquiries
• Dispensing medications and collecting payment
• Assisting the doctor with day-to-day clinic operations
• Processing insurance, corporate and TPA claims
• Maintaining patient records and clinic documentation
• Stock checking and ordering of medications and supplies
• General housekeeping and maintaining a clean and organised clinic
• Assisting with health screening and simple clinical procedures
• Blood taking/phlebotomy if trained

About you

• Friendly, reliable and comfortable interacting with patients
• Good communication and basic computer skills
• Able to work independently and take initiative
• Organised and attentive to detail
• Experience with dispensing, clinic claims or phlebotomy will be an advantage