Patient Services Assistant (Variable Bonus + AWS)

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is recruiting a Clinic Receptionist at Mount Elizabeth Hospital, Orchard, Singapore. You will manage the reception, greet patients, handle calls, register appointments and assist doctors.

This role requires a minimum diploma and 3–5 years of clinic experience; you will handle billing, insurance verification, Medisave transactions and maintain an organized clinical environment.

Qualifications

• Must have a diploma and clinic experience.
• 3–5 years of clinic reception experience.
• Proficient in front-desk duties and patient service.

Responsibilities

• Manage the reception area, greet patients and handle phone calls professionally.
• Attend to patients and front-desk duties, including registration, scheduling, verifying insurance and billing.
• Process insurance claims, Medisave transactions and stock-taking of medical supplies.
• Update billing records and reconcile daily collections.
• Assist doctors during consultations and ensure patients' needs are met efficiently.
• Maintain a clean, organised clinic environment.

Skills

Front desk

Patient greeting

Phone handling

Scheduling appointments

Insurance verification

Billing

Education

Diploma

Tools

Medisave

Billing software

Job description

• Workdays: 5.5 Days

• Work Hours: Monday to Friday: 8.30am to 5.30pm

• Saturday: 8.30am - 1.00pm (Alternate Saturdays upon confirmation)

• Location: Mount Elizabeth Hospital, Orchard

Job Responsibilities

• Manage the reception area, greet patients and handle phone calls professionally.

• Attend to patients and perform front-desk duties, including registration, scheduling appointments, verifying insurance and managing billing.

• Process insurance claims, handle Medisave transactions and conduct regular stock-taking of medical supplies.

• Update billing records accurately and reconcile daily collections.

• Provide assistance to doctors during consultations, ensuring patients’ needs are met efficiently.

• Maintain a clean and organised clinic environment.

Requirements:

• Minimum Diploma

• At least 3 - 5 years Clinic experience