Clinic Assistant

ASSURE UROLOGY & ROBOTIC CENTRE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

ASSURE UROLOGY & ROBOTIC CENTRE PTE. LTD. is seeking a Clinic Assistant to manage front desk operations, welcome patients, and support doctors during consultations.

You will handle registrations, appointment scheduling, insurance verification, billing, insurance claims, Medisave, stock checks, daily reconciliations, and maintain a clean, patient-friendly environment.

Qualifications

• Experience in a healthcare setting preferred.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with focus on patient satisfaction.
• Ability to multitask in a fast-paced environment.
• Proficiency in medical billing software and basic computer skills.

Responsibilities

• Manage reception area, greet patients and handle calls professionally.
• Attend to patients with front-desk duties including registration, scheduling, verifying insurance, and billing.
• Process insurance claims and Medisave transactions and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Provide assistance to doctors during consultations and ensure patientsʼ needs are met.
• Maintain a clean and organized clinic environment.

Skills

Interpersonal skills

Communication skills

Customer service

Multitasking

Tools

Medical billing software

Job description

The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The duties and responsibilities include:

Manage the reception area, greeting patients, and handling phone calls professionally.

Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.

Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.

Update billing records accurately and reconcile daily collections.

Provide assistance to doctors during consultations, ensuring patients’ needs are met efficiently.

Maintain a clean and organized clinic environment.

Job Requirements

Experience in a healthcare setting would be advantageous.

Excellent interpersonal and communication skills.

Strong customer-service mindset with a focus on patient satisfaction.

Ability to multitask and work efficiently in a fast-paced environment.

Proficiency in medical billing software and basic computer skills.