Clinic Assistant

CHIROPRACTIC SOLUTIONS GROUP (LM) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a dedicated individual to deliver exceptional service to clients. Responsibilities include managing client inquiries, scheduling appointments, and assisting doctors in patient care procedures. Ideal candidates should be communicative, positive, and eager to grow. This role is crucial for maintaining clinic operations and providing high-level client engagement.

Responsibilities

• Attend to phone-in, email-in and walk-in enquiries.
• Schedule appointment for patients.
• Manage doctors daily schedule.
• Manage payment, petty cash, stock movements, and clinic consumables.
• Balance daily sales for clinic/doctor (End of the day closing).
• Assist doctors in the consultation/treatment room.
• Execute and administer 'New patient' procedure.
• Execute and administer 'Report of Findings' procedure.

Job description

We are seeking a high caliber individual to provide an exceptional service experience for our clients, with a strong focus on communication, a positive attitude, and a desire to grow.

See to the smooth running of the clinic and provide high level client service and engagement.

Responsibilities

• Attend to phone-in, email-in and walk-in enquiries
• Schedule appointment for patients
• Manage doctors daily schedule
• Manage payment, petty cash, stock movements, and clinic consumables
• Balance daily sales for clinic/doctor (End of the day closing)

Patient Care

• Assist doctors in the consultation/treatment room
• Execute and administer "New patient" procedure (A brief New Patient orientation will be conducted, carry out simple health screenings for the New patient such as bilateral weight exam and posture check).
• Execute and administer "Report of Findings" procedure (prepare x-rays, explain clinic policies and procedures, explain the clinic financial plans to fund their treatment, etc).