Clinic Assistant

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd is seeking a friendly front desk professional to be the first contact for patients at our clinic. You will manage reception, assist with cashiering and billing, and handle patient inquiries with a patient-centered approach.

The role requires 1–2 years of front desk experience, preferably in a healthcare setting, and proficiency in MS Office. You will interact with patients, coordinate insurance-related tasks, and support the team in a fast-paced environment.

Qualifications

• 1–2 years of front desk or receptionist experience.
• Healthcare/clinic environment experience is a plus.
• Strong interpersonal and patient-focused communication.
• Proficient with Microsoft Office.
• Able to multitask in a fast-paced setting.
• Positive team player attitude.

Responsibilities

• Manage front desk operations and greet patients.
• Handle cashiering, billing, payment collection and daily reconciliation.
• Respond to patient enquiries and perform follow-up actions.
• Coordinate insurance-related matters, including LOG processing.
• Process and submit insurance claims timely and accurately.
• Manage cash float and promote cashless payment methods.
• Perform other administrative duties as assigned by the Team Leader.

Skills

Front desk operations

Customer service

Communication skills

Team player

Tools

Microsoft Office

Job description

[Job ID: 1650293]

Responsibilities:

• Manage front desk operations and serve as the first point of contact for patients.
• Handle cashiering duties, including accurate billing, payment collection, daily reconciliation, and report preparation.
• Respond to patient enquiries and perform necessary follow-up actions.
• Coordinate insurance-related matters, including Letters of Guarantee (LOG) processing.
• Process and submit insurance claims in a timely and accurate manner.
• Manage cash float and promote the adoption of cashless payment methods.
• Perform other administrative duties as assigned by the Team Leader.

Requirements:

• Minimum 1-2 years of experience in a front desk, receptionist, customer service, or related role.
• Experience in a clinic, healthcare, or customer service environment is an added advantage.
• Strong interpersonal and communication skills with a professional and patient-focused approach.
• Proficient in Microsoft Office applications.
• Proactive, organised, and able to deliver excellent customer service.
• Able to adapt quickly, multitask effectively, and work in a fast-paced environment.
• Positive team player with a service-oriented attitude.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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