Clinic Front Desk Specialist – Patient Care & Admin

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd is seeking a friendly front desk professional to be the first contact for patients at our clinic. You will manage reception, assist with cashiering and billing, and handle patient inquiries with a patient-centered approach.

The role requires 1–2 years of front desk experience, preferably in a healthcare setting, and proficiency in MS Office. You will interact with patients, coordinate insurance-related tasks, and support the team in a fast-paced environment.

Qualifications

• 1–2 years of front desk or receptionist experience.
• Healthcare/clinic environment experience is a plus.
• Strong interpersonal and patient-focused communication.
• Proficient with Microsoft Office.
• Able to multitask in a fast-paced setting.
• Positive team player attitude.

Responsibilities

• Manage front desk operations and greet patients.
• Handle cashiering, billing, payment collection and daily reconciliation.
• Respond to patient enquiries and perform follow-up actions.
• Coordinate insurance-related matters, including LOG processing.
• Process and submit insurance claims timely and accurately.
• Manage cash float and promote cashless payment methods.
• Perform other administrative duties as assigned by the Team Leader.

Skills

Front desk operations

Customer service

Communication skills

Team player

Tools

Microsoft Office

Job description

Good Job Creations (Singapore) Pte Ltd is seeking a friendly front desk professional to be the first contact for patients at our clinic. You will manage reception, assist with cashiering and billing, and handle patient inquiries with a patient-centered approach.

The role requires 1–2 years of front desk experience, preferably in a healthcare setting, and proficiency in MS Office. You will interact with patients, coordinate insurance-related tasks, and support the team in a fast-paced environment.