Clinic Assistant: Patient Care & Front Desk Pro

Sincere Healthcare Group; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Sincere Healthcare Group in Singapore is seeking a Clinic Assistant to support daily clinic operations and front-desk duties. This full-time, on-site role involves welcoming patients, scheduling appointments, and handling registrations and payments.

You will work closely with clinical staff to maintain patient records, coordinate with healthcare professionals, and ensure a clean, organized environment while upholding SHG service standards.

Qualifications

• Strong communication and customer service to interact with patients and colleagues.
• Experience with receptionist duties including scheduling and front-desk admin.
• Knowledge of medical terminology and basic clinic processes.
• Familiarity with MediSave submissions or healthcare claims is a plus.
• Ability to maintain confidentiality and professionalism at all times.
• Good organizational and time-management skills with attention to records.
• Proficiency in basic computer applications and clinic software.
• Previous healthcare or clinical experience is advantageous.
• Relevant healthcare support certificate or diploma preferred.

Responsibilities

• Welcome patients and manage reception duties on site.
• Schedule appointments and handle registrations and payments.
• Maintain patient records and coordinate with clinical staff.
• Answer phone and email inquiries and guide patients through clinic processes.
• Prepare consultation rooms and ensure a clean, safe environment.

Skills

Communication

Reception Duties

Medical Terminology

MediSave Familiarity

Confidentiality

Organizational Skills

Computer Skills

Healthcare Experience

Healthcare Certification

Education

Healthcare certificate or diploma

Tools

Clinic Management Systems

Job description

Sincere Healthcare Group in Singapore is seeking a Clinic Assistant to support daily clinic operations and front-desk duties. This full-time, on-site role involves welcoming patients, scheduling appointments, and handling registrations and payments.

You will work closely with clinical staff to maintain patient records, coordinate with healthcare professionals, and ensure a clean, organized environment while upholding SHG service standards.