Clinic Admin Assistant

Allied Search Pte Ltd; Singapore; In loco; SGD 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commission package

Supportive team environment

Reputable organization

Descrizione del lavoro

ALLIED SEARCH PTE. LTD. is seeking a Clinic Admin Assistant to manage front desk duties, assist clinicians, coordinate tests, and maintain patient records. You will handle enquiries, scheduling, and check-ins while ensuring a smooth patient journey in a busy clinic.

The role requires at least 2 years of relevant experience, strong communication, and accuracy in documentation; insurance basics and billing responsibilities are included. Singapore-based clinic environment.

Competenze

• ITE or Diploma in any field
• Minimum 2 years of relevant experience
• Experience in a medical/clinic environment preferred
• Strong attention to detail and documentation

Mansioni

• Answer incoming phone calls and attend to enquiries at the front desk.
• Serve as the first point of contact for walk-in visitors.
• Assist doctors and nurses in preparing patients for consultations.
• Coordinate ordering and tracking of investigative tests.
• Update patient records in the clinic system and manage front desk documentation.
• Process billing accurately and promptly.
• Manage the full patient journey including follow-ups.
• Prepare for the next day’s clinic operations.
• Understand insurance processes and the check-in portal, including patient benefits and co-payments.
• Prepare Letters of Guarantee forms and complete laboratory request forms.
• Maintain a clean, welcoming clinic environment.
• Monitor and replenish stock levels.

Conoscenze

Front desk & guest handling

Customer service excellence

Communication skills

Formazione

ITE or Diploma in any field

Strumenti

Clinic management system

Descrizione del lavoro

• Attractive Salary and Commission Package
• Supportive team environment
• Reputable Organization

As a Clinic Admin Assistant, you will be responsible for the following duties:

• Promptly answer incoming phone calls and attend to enquiries at the front desk.
• Serve as the first point of contact, delivering quality service to all walk-in visitors.
• Assist doctors and nurses in preparing patients for their consultations.
• Coordinate the ordering and tracking of investigative tests to ensure a smooth patient experience.
• Accurately and promptly update patient records in the clinic system and manage all front desk documentation.
• Process billing accurately and in a timely manner.
• Manage the full patient journey, including scheduling follow-up appointments where necessary.
• Prepare for the next day’s clinic operations.
• Possess a basic understanding of insurance processes and the check-in portal, including patient benefits and co-payment requirements.
• Prepare Letters of Guarantee (LOG) forms and complete laboratory request forms.
• Maintain a clean, organised, and welcoming clinic environment.
• Monitor and replenish stock levels to ensure adequate inventory at all times.

Requirements:

• ITE or Diploma in any industries
• At least 2 years of relevant experience

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE: 19C9777