Clinic Assistant

PMG HV PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

PMG HV PTE. LTD. is seeking a dedicated Clinic Assistant to support patient care, vendor liaison, and daily clinic administration. The role includes reception, data handling, billing, and inventory management to ensure smooth operations.

The candidate should have at least O Levels and healthcare exposure, with strong communication and organizational skills. Weekend work is required for coverage.

Qualifications

• Minimum O Levels or equivalent is required.
• Relevant clinic/healthcare experience is preferred.
• Strong interpersonal and communication skills are essential.
• Good organizational and multitasking abilities are key.
• Proficient in billing and supplier negotiations; computer literate.
• Able to work weekends; reliable and proactive in patient liaison.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Maintain patient data records and assist with basic clinical procedures.
• Assist in patient health insurance claims and online billing.
• Coordinate internal and external communications and vendor liaison.
• Arrange admissions, lab and imaging services when required.
• Manage clinic inventory and assist with stock orders.

Skills

Interpersonal skills

Verbal & written communication

Organizational skills

Computer literacy

Weekend work

Education

O Levels or equivalent

Tools

Billing software

Inventory management system

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements

• Minimum 'O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends