Client Success & Onboarding Specialist

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 23,000 - 39,000; Full time

Benefits offered by this job

2 months variable bonus

Job summary

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a client services professional in Jurong East to manage onboarding and ongoing support for assigned clients.

You will be the main point of contact, coordinating with internal teams to ensure timely service delivery and addressing client inquiries with professionalism. The role requires a diploma or degree in business, marketing or related field and 1–3 years of client servicing experience, preferably in a professional services environment.

Qualifications

• Diploma or Degree in Business, Marketing or a related field.
• 1–3 years of client servicing or customer-facing experience.
• Experience in a professional services or corporate services firm is preferred.
• Able to manage multiple client accounts and priorities effectively.

Responsibilities

• Manage client onboarding and provide ongoing support to ensure a smooth client experience.
• Serve as the main point of contact for assigned clients, handling inquiries and requests professionally.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Follow up proactively with clients to address their needs, resolve issues and maintain client satisfaction.
• Prepare and maintain client documents, correspondence and service updates.
• Maintain accurate client records and monitor service progress.
• Build strong client relationships and ensure consistent service quality.
• Support initiatives to improve client experience and operational efficiency.

Education

Diploma or Degree in Business, Marketing or related field

Job description

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a client services professional in Jurong East to manage onboarding and ongoing support for assigned clients.

You will be the main point of contact, coordinating with internal teams to ensure timely service delivery and addressing client inquiries with professionalism. The role requires a diploma or degree in business, marketing or related field and 1–3 years of client servicing experience, preferably in a professional services environment.