Client Success & Onboarding Specialist

Recruit Now Singapore Pte Ltd; Singapore; On-site; SGD 36,000 - 43,000; Full time

Benefits offered by this job

Bonus up to 2 months

Job summary

Recruit Now Singapore Pte Ltd in Jurong East is seeking a Client Servicing Executive to manage onboarding and provide ongoing support to clients, acting as the main contact for assigned accounts and coordinating with internal teams to ensure service delivery.

You will follow up with clients, prepare documents, maintain records, and build strong relationships to sustain high service quality and efficiency in a corporate services environment.

Qualifications

• Diploma or Degree in Business, Marketing or related field.
• 1–3 years of client servicing, customer service or other customer-facing experience.
• Experience in a professional services or corporate services firm is preferred.

Responsibilities

• Manage client onboarding and provide ongoing support to ensure a smooth client experience.
• Serve as the main point of contact for assigned clients, handling inquiries and requests professionally.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Follow up proactively with clients to address their needs, resolve issues and maintain client satisfaction.
• Prepare and maintain client documents, correspondence and service updates.
• Maintain accurate client records and monitor service progress.
• Build strong client relationships and ensure consistent service quality.
• Support initiatives to improve client experience and operational efficiency.

Skills

Client servicing experience

Multitasking

Communication skills

Education

Diploma or Degree in Business/Marketing or related field

Job description

Recruit Now Singapore Pte Ltd in Jurong East is seeking a Client Servicing Executive to manage onboarding and provide ongoing support to clients, acting as the main contact for assigned accounts and coordinating with internal teams to ensure service delivery.

You will follow up with clients, prepare documents, maintain records, and build strong relationships to sustain high service quality and efficiency in a corporate services environment.