Centre Support Executive

SKILLS DEVELOPMENT ACADEMY PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

The Skills Development Academy PTE. LTD. oversees centre-based class closures and documentation, ensuring accuracy in the Training Management System (TMS) and compliance with audit requirements.

The role focuses on filing, data validation, and coordination with trainers, learners, and internal teams to maintain efficient operations. Based at the Singapore centre, you will reinforce workflow integrity, manage records, and support audits while delivering reliable administrative support in a

Qualifications

• Diploma or equivalent in business/administrative field.
• Experience supporting administrative or operations tasks.
• Familiarity with training or education environments is a plus.

Responsibilities

• Validate attendance sheets, assessments, and class documents after each course run.
• Scan, file, and upload required documents into the TMS promptly.
• Ensure proper filing of learner and trainer records for audit/compliance.
• Update attendance, assessment, and trainer data in TMS accurately.
• Coordinate with trainers, support teams, and operations to resolve issues.
• Assist in audits and ad hoc administrative tasks as needed.
• Maintain confidentiality and accuracy of records.

Skills

Organisational skills

Time management

Communication skills

Teamwork

Attention to detail

Data entry

Education

Diploma in Business Administration, Office Management, or related field

Tools

Microsoft Office

Job description

The Centre Support Executive is responsible for ensuring the smooth closure and documentation of classes conducted at the training centre. This includes validating, filing, updating, and ensuring data accuracy in the Training Management System (TMS). The role is primarily based at the centre and supports the operational flow between trainers, learners, and internal teams to maintain compliance and administrative efficiency.

Key Responsibilities

1. Class Closure & Documentation

• Validate attendance sheets, assessment records, and other class-related documents after each course run.
• Scan, file, and upload all required documents into the Training Management System (TMS) promptly.
• Ensure proper filing of learner and trainer records in line with audit and compliance requirements.

2. System Updates & Data Accuracy

• Update attendance, assessment, and trainer information in TMS accurately.
• Cross-check and reconcile class records to ensure data consistency between physical and digital files.
• Flag discrepancies or missing records to the relevant departments for timely resolution.

3. Coordination & Administrative Support

• Liaise with trainers, Training Support team members, and Centre Operations staff to resolve any administrative or documentation issues.
• Support centres in retrieving and verifying documents required for audits or internal checks.
• Assist in other administrative tasks and ad hoc duties assigned by management.

4. Compliance & Quality Assurance

• Ensure class closure and documentation meet SSG, audit, and internal policy requirements.
• Maintain confidentiality and accuracy of learner and trainer records.
• Participate in periodic reviews to improve workflow efficiency and compliance standards.

Requirements

• MinimumDiploma in Business Administration, Office Management, or related field.
• 1–2 years of administrative or operations support experience, preferably in the education or training industry.
• Strong organisational and time management skills with high attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with data entry or TMS systems.
• Able to work independently and as part of a team in a fast-paced environment.
• Good communication and coordination skills.
• Willing to work on weekendsbased on the class schedule and operational requirements.