Centre Support Executive

SKILLS DEVELOPMENT ACADEMY PTE LTD; Singapore; On-site; SGD 34,000 - 50,000; Full time

Job summary

The SKILLS DEVELOPMENT ACADEMY PTE LTD is seeking a Centre Support Executive to be based at the training centre in Singapore. Responsibilities include closing and documenting classes, validating records, and ensuring data accuracy in the Training Management System (TMS).

You will coordinate with trainers, learners, and internal teams to support audits and maintain compliance. The role requires a Diploma in Business Administration or related field, 1–2 years in admin/ops, strong organisational

Qualifications

• 1–2 years of administrative or operations support experience.
• Strong organisational and time management skills with high attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with data entry or TMS systems.
• Able to work independently and as part of a team in a fast-paced environment.
• Good communication and coordination skills.
• Willing to work on weekends based on class schedule and requirements.

Responsibilities

• Validate attendance sheets, assessment records, and class-related documents after each course run.
• Scan, file, and upload documents into the Training Management System (TMS).
• Coordinate with trainers, learners, and Centre Operations staff to resolve issues and support audits.
• Ensure compliance with SSG, audit, and internal policy requirements and maintain data confidentiality.

Skills

Admin experience

Time management

MS Office

TMS data entry

Education

Diploma in Business Administration/Office Management

Job description

The Centre Support Executive is responsible for ensuring the smooth closure and documentation of classes conducted at the training centre. This includes validating, filing, updating, and ensuring data accuracy in the Training Management System (TMS). The role is primarily based at the centre and supports the operational flow between trainers, learners, and internal teams to maintain compliance and administrative efficiency.

Key Responsibilities

1. Class Closure & Documentation

• Validate attendance sheets, assessment records, and other class-related documents after each course run.
• Scan, file, and upload all required documents into the Training Management System (TMS) promptly.
• Ensure proper filing of learner and trainer records in line with audit and compliance requirements.

2. System Updates & Data Accuracy

• Update attendance, assessment, and trainer information in TMS accurately.
• Cross-check and reconcile class records to ensure data consistency between physical and digital files.
• Flag discrepancies or missing records to the relevant departments for timely resolution.

3. Coordination & Administrative Support

• Liaise with trainers, Training Support team members, and Centre Operations staff to resolve any administrative or documentation issues.
• Support centres in retrieving and verifying documents required for audits or internal checks.
• Assist in other administrative tasks and ad hoc duties assigned by management.

4. Compliance & Quality Assurance

• Ensure class closure and documentation meet SSG, audit, and internal policy requirements.
• Maintain confidentiality and accuracy of learner and trainer records.
• Participate in periodic reviews to improve workflow efficiency and compliance standards.

Requirements

• MinimumDiploma in Business Administration, Office Management, or related field.
• 1–2 years of administrative or operations support experience, preferably in the education or training industry.
• Strong organisational and time management skills with high attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with data entry or TMS systems.
• Able to work independently and as part of a team in a fast-paced environment.
• Good communication and coordination skills.
• Willing to work on weekendsbased on the class schedule and operational requirements.