Centre Operations & Customer Experience Lead

SKOOL4KIDZ PTE LTD; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

SKOOL4KIDZ PTE LTD in Bishan, Singapore invites an organized administrator to support operations and enrolment activities. You will handle fee collection, greet visitors, and maintain records while ensuring safety of children.

The role covers communications with parents, daily office management, and participation in trainings. A-level or diploma with 2–4 years admin experience is preferred. Join a team focused on smooth centre administration and customer service.

Qualifications

• Minimum 'A' level, Diploma or equivalent.
• 2 to 4 years of admin experience.
• Able to multi-task and work independently.
• Good interpersonal skills and willingness to learn.

Responsibilities

• Increase enrolment through engagement of customers and handle fee collection.
• Answer calls, greet visitors, route calls and provide information.
• Maintain reception and office appearance; update centre files.
• Coordinate centre correspondence and liaise with suppliers.
• Interface with parents on enrolment matters and payments.
• Attend training workshops to maintain professional competence.
• Undertake adhoc duties or projects as assigned by Supervisor.

Skills

Team player

Analytical skills

Integrity

Confidentiality

Education

A-level or Diploma

Job description

SKOOL4KIDZ PTE LTD in Bishan, Singapore invites an organized administrator to support operations and enrolment activities. You will handle fee collection, greet visitors, and maintain records while ensuring safety of children.

The role covers communications with parents, daily office management, and participation in trainings. A-level or diploma with 2–4 years admin experience is preferred. Join a team focused on smooth centre administration and customer service.