Centre Manager

All That Jazz Dance Academy; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading dance academy in Singapore is looking for a Centre Manager to ensure an excellent environment for students and staff. The role involves overseeing customer service operations, driving enrollment growth, and maintaining studio standards. Ideal candidates will have experience in operations management in the performing arts and a passion for student wellbeing. Competitive compensation and professional development opportunities are offered.

Benefits

Professional development opportunities

Performance-based incentives

Supportive team culture

Competitive compensation package

Qualifications

• 4–8 years’ experience in customer service, operations, or studio management (performing arts preferred).
• Strong communication and interpersonal skills with a warm, professional demeanor.
• Highly organized, detail-oriented, and calm under pressure.

Responsibilities

• Ensure seamless, welcoming, high-performing environment for students, parents, and staff.
• Drive enrollment growth through trial coordination and lead nurturing.
• Oversee daily communications, newsletters, and studio scheduling.

Skills

Customer service

Operations management

Interpersonal skills

Organizational skills

Organizational skills

Tools

iClassPro

Respond.io

Google Suite

Job description

All That Jazz Dance Academy – Central Singapore

Locations: Prinsep (Dhoby Ghaut/Bencoolen), Winstedt (Newton), Forum (Orchard Road), Katong (East Coast)

Centre Manager – Operational heartbeat of a studio. Ensures seamless, welcoming, high‑performing environment for students, parents/carers, and staff, working closely with Head of Departments, Academy Directors, and General Manager to deliver excellence across all touchpoints.

What You’ll Do

• Primary contact for families, delivering warm, professional service and handling escalations
• Drive enrollment growth through trial coordination, lead nurturing, and accurate student records
• Oversee daily communications, newsletters, and studio scheduling
• Ensure studio cleanliness, safety, and stock coordination with staff and vendors
• Lead and support small Customer Service team, fostering collaborative, student‑focused culture
• Coordinate rostering, onboarding, and performance logistics for staff and students
• Partner with leadership (HODs, Directors, GM) to align operations with academy‑wide goals
• Assist with exam board submissions and maintain compliance across records

What We’re Looking For

• 4–8 years’ experience in customer service, operations, or studio management (performing arts preferred)
• Strong communication and interpersonal skills with a warm, professional demeanor
• Highly organized, detail‑oriented, and calm under pressure
• Familiarity with studio management software (iClassPro, Respond.io) and Google Suite
• Passion for the performing arts and student wellbeing

Why Join Us

• Work closely with academy leadership to shape a thriving studio culture
• Supportive team culture
• Be part of a dynamic, creative environment nurturing young talent
• Professional development opportunities and performance‑based incentives
• Competitive compensation package focused on performance and growth

Only applicants with existing rights to work in Singapore will be considered.