Cardiovascular Lab Operations Leader

National University Health System; Singapore; Vor Ort; SGD 42.000 - 70.000; Vollzeit

Zusammenfassung

National University Health System in Singapore is seeking an operations professional to oversee service points, including planning, budgeting, daily operations, staff management, and patient experience, ensuring seamless care delivery.

You will coordinate procurement, manage resources, improve workflows, handle feedback and complaints, and work with Clinic/Nurse Managers to address issues affecting patient safety and satisfaction.

Qualifikationen

• Good verbal and written communication skills.
• Strong interpersonal skills with the ability to engage and work with all levels of staff.
• Resourceful and analytical, with ability to synergise data concisely for decision support.
• Adaptable and able to manage and handle pressure and stress.
• Have a positive and proactive mindset and be a good team player who can work independently.

Aufgaben

• Plan and manage budgeting for the assigned service point(s) from development to implementation.
• Manage and perform all procurement activities for the service point(s) with stakeholders to ensure timely completion.
• Oversee daily operations and collaborate with Clinic Manager and Nurse Manager to resolve system and process issues affecting patient experience, safety, and billing.
• Coordinate resources allocation and monitor utilization of the service point(s).
• Support workflow reviews and work improvement projects.
• Liaise with internal and external stakeholders to manage feedback and complaints and uphold service excellence.
• Perform additional tasks as assigned by Reporting Officer/HOD.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Analytical thinking

Adaptability

Team player

Independent working

Ausbildung

Degree in any discipline

Jobbeschreibung

National University Health System in Singapore is seeking an operations professional to oversee service points, including planning, budgeting, daily operations, staff management, and patient experience, ensuring seamless care delivery.

You will coordinate procurement, manage resources, improve workflows, handle feedback and complaints, and work with Clinic/Nurse Managers to address issues affecting patient safety and satisfaction.