Senior/Executive (Cardio Vascular Lab)

NUHS@Home; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

National University Health System (NUHS) at Singapore is seeking an Administration professional to manage service points, plan and budget, oversee daily operations and staff performance. You will coordinate procurement, monitor patient experience and safety, manage registrations and admissions, and drive workflow improvements to ensure seamless, high‑quality care.

Fresh graduates may apply for Executive level; 1–2 years of relevant operations experience is preferred.

Qualifications

• Bachelor's degree in any discipline.
• 1–2 years of relevant operations experience, preferably in healthcare.
• Fresh graduates may be considered for Executive position.
• Strong verbal and written communication skills.
• Interpersonal skills to engage staff at all levels.
• Resourceful and analytical with ability to synthesize data for decision support.
• Positive, proactive mindset and ability to work independently.

Responsibilities

• Manage planning and budgeting for assigned service point(s) from development to execution.
• Oversee procurement activities with internal and external stakeholders.
• Manage daily operations with Clinic/Nurse Managers to resolve system issues and improve patient experience, safety, and billing as required.
• Allocate resources and monitor utilisation of service point(s).
• Review workflows and drive work-improvement projects.
• Liaise with stakeholders to manage feedback and complaints to ensure service excellence.
• Perform additional tasks as assigned by Reporting Officer/HOD.

Skills

Communication

Interpersonal skills

Data analysis

Adaptability

Teamwork

Independent work

Pressure management

Education

Bachelor's degree

Job description

Job ID: 10685
Job Function: Administration
Institution: National University Health System

Job Responsibilities

The job holder will be responsible to manage (e.g. planning, budgeting, daily operations, staff management, and patient experience) the assigned service point(s) to support, facilitate and ensure the seamless and undisrupted provision of patient service and care at the service point(s).

You Will Be Responsible For The Following

• Support and facilitate the entire work planning and budgeting process of the assigned service point(s) from development till implementation/execution
• Manage and perform all the procurement activities of the assigned service point(s), working with the relevant internal and external stakeholders to ensure active tracking and monitoring, and timely completion of all procurement
• Manage the daily operations of the assigned service point(s), partnering relevant stakeholders such as Clinic Manager and Nurse Manager to resolve system and process issues including but not limited to patient experience, patient and staff safety, registration, admission, length of stay, wait time, decanting/right siting of patient, and billing as and when required
• Manage resources allocation, and tracking and monitoring of utilisation of the resources of the assigned service point(s)
• Drive, participate and support the review of workflows and processes and any work improvement projects
• Liaise and work with various internal and external stakeholder to manage feedbacks and complaints to ensure operation and service excellence
• Perform and assume additional tasks and responsibilities as assigned by Reporting Officer/HOD

Requirements

• Good Degree in any discipline
• Minimum 1-2 years of relevant working experience in operations, preferably in healthcare sector
• Fresh graduate with good degree may also be considered for Executive position
• Good verbal and written communication skills
• Strong interpersonal skills with the ability to engage and work with all level of staff
• Resourceful and analytical, with ability to synergise data concisely for decision support
• Adaptable and able to manage and handle pressure and stress
• Have a positive and proactive mindset
• A good team player who is able to work independently