Captain (Gilmore/Rempapa)

OUE Restaurants Pte. Ltd.; Singapore; On-site; SGD 20,088 - 27,900; Full time

Benefits offered by this job

Annual Leave

Performance Bonus

Medical Insurance

Staff Discounts

Staff Meals Provided

Job summary

OUE Restaurants Pte. Ltd. is looking for service crew members in Singapore to provide exceptional food and beverage services while managing POS systems and ensuring guest satisfaction. Candidates should have prior experience in the F&B industry, preferably in Asian culinary. This role requires a positive attitude, teamwork, and the ability to thrive in a fast-paced environment with a willingness to work shifts and weekends. Benefits include annual leave, performance bonuses, and medical insurance.

Qualifications

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Ability to work shifts, weekends, and public holidays.
• Maintain a positive personality and uphold good grooming standards.

Responsibilities

• Provide friendly and efficient food and beverage services to guests.
• Assist in order‑taking and recommend menu specialties.
• Manage and operate POS systems, including all transactions.
• Check bills' accuracy before printing for guests.
• Help with self‑collection take‑away services.

Skills

Service crew experience

Proficiency in POS systems

Positive attitude

Team player

Ability to work in fast-paced environment

Willingness to work shifts

Tools

POS systems

Online booking systems

Job description

Responsibilities

• Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
• Assist in order‑taking, recommend menu specialties, and upsell current and upcoming promotions
• Check and ensure bills’ accuracy before printing it for guests
• Manage and operate POS systems, including all card and cash transactions
• Balance cash floats at the start and end of each shift, maintaining financial integrity.
• Set up tables and service areas according to SOP
• Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
• Assist in beverage preparation and support daily kitchen operations.
• Maintain a positive personality and uphold good grooming standards
• Help with self‑collection take‑away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
• Manage delivery platform apps, processing orders promptly and effectively.
• Check and ensure all amenities and utensils are properly stocked and inspected
• Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
• Any other duties assigned by Management

Qualifications

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Proficiency in POS systems and online booking systems (i.e., Chope)
• Positive “can‑do” attitude, motivated, passionate
• A team player to work collaboratively in a team environment
• Ability to work in a fast‑paced environment
• Willingness to work shift hours, weekends, and public holidays.

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided