Captain (Gilmore/Rempapa)

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 22,320 - 31,248; Full time

Benefits offered by this job

Annual Leave

Paid Medical Leave

Performance Bonus

Dental Insurance

Staff Meals Provided

Job summary

OUE Restaurants Pte Ltd, located in Singapore, is looking for a dedicated service crew member to provide friendly and efficient food and beverage services. You will assist guests with order-taking, manage cash and POS systems, and maintain hygiene standards. Ideal candidates should have prior F&B experience, a positive attitude, and the ability to work in a fast-paced, collaborative environment. Benefits include annual leave, performance bonuses, and staff discounts.

Qualifications

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Positive ‘can-do’ attitude, motivated, and passionate.
• Willingness to work shift hours, weekends, and public holidays.

Responsibilities

• Provide friendly food and beverage services to guests.
• Assist in order-taking and recommend menu specialties.
• Manage and operate POS systems and balance cash floats.
• Maintain cleanliness and uphold hygiene standards.

Skills

Customer service

Team collaboration

POS systems proficiency

Ability to work in a fast-paced environment

Positive attitude

Tools

POS systems

Online booking systems

Job description

Responsibilities

• Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
• Assist in order‑taking, recommend menu specialties, and upsell current and upcoming promotions
• Check and ensure bills’ accuracy before printing it for guests
• Manage and operate POS systems, including all card and cash transactions
• Balance cash floats at the start and end of each shift, maintaining financial integrity.
• Set up tables and service areas according to SOP
• Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
• Assist in beverage preparation and support daily kitchen operations.
• Maintain a positive personality and uphold good grooming standards
• Help with self‑collection take‑away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
• Manage delivery platform apps, processing orders promptly and effectively.
• Check and ensure all amenities and utensils are properly stocked and inspected
• Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
• Any other duties assigned by Management

Qualifications

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Proficiency in POS systems and online booking systems (i.e., Chope)
• Positive “can‑do” attitude, motivated, passionate
• A team player to work collaboratively in a team environment
• Ability to work in a fast‑paced environment
• Willingness to work shift hours, weekends, and public holidays.

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided