SERVICE CREW

HE XI ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 20,088 - 27,900; Part time

Benefits offered by this job

Staff meals provided

Flexible scheduling

Progression to Senior Service or Supervisor roles

Job summary

HE XI ENTERPRISE PTE. LTD. in Singapore is seeking dedicated individuals to deliver exceptional dining experiences through attentive service and product knowledge. The role involves greeting guests, taking orders accurately using POS systems, and maintaining the cleanliness of dining areas.

Qualified candidates should possess prior food service experience, strong communication skills, and a customer-focused attitude. Staff meals are provided, along with progression opportunities to Senior Service or Supervisor roles.

Qualifications

• Prior food and beverage service experience to support effective guest interactions.
• Pleasant personality with strong communication skills to engage guests positively.
• Basic English (and Mandarin) proficiency to communicate effectively with guests and team members.

Responsibilities

• Greet and seat guests professionally to create a welcoming atmosphere.
• Take accurate food and beverage orders using POS systems.
• Maintain cleanliness of dining areas to uphold hygiene standards.

Skills

Food and beverage service experience

Strong communication skills

Basic English proficiency

Customer-focused attitude

Job description

Job Summary

Deliver exceptional dining experiences to guests through attentive service, product knowledge, and genuine hospitality. You are the face of our brand and key to customer satisfaction.

Responsibilities

• Greet and seat guests professionally to create a welcoming atmosphere
• Present menus and explain daily specials clearly to assist guest choices
• Take accurate food and beverage orders using POS systems to ensure correct processing
• Serve food and drinks following established service standards to maintain quality
• Handle guest inquiries, feedback, and complaints professionally to resolve issues promptly
• Process payments accurately while maintaining cash handling integrity
• Maintain cleanliness of dining areas, table settings, and service stations to uphold hygiene standards
• Upsell menu items and promote ongoing promotions to increase sales

Preferred Competencies and Qualifications

• Prior food and beverage service experience to support effective guest interactions
• Pleasant personality with strong communication skills to engage guests positively
• Basic English (& Mandarin) proficiency to communicate effectively with guests and team members
• Ability to work flexible shifts, including weekends and public holidays, to meet business needs
• Physical fitness and stamina to stand and walk throughout shifts
• Customer-focused attitude and teamwork spirit to contribute to a positive work environment

What We Offer

• Staff meals and uniform provided
• Flexible scheduling for part-time roles
• Progression to Senior Service or Supervisor roles