Call Agent (Part-Time)

People Advantage Pte Ltd; Singapore; On-site; SGD 17,000 - 24,000; Part time

Benefits offered by this job

Training provided

Flexible activation-based work

Friendly environment

Job summary

People Advantage Pte Ltd is hiring a Part-Time Call Agent on activation basis in Bedok, Singapore, offering $15 per hour. This role focuses on being the first point of contact for customers seeking help, with training provided and flexible activation-based work hours from 8:00 AM to 8:00 PM.

You will handle inbound calls, document interactions, monitor ChatBot operations, and escalate issues when needed. Prior call centre experience is a plus but not required; it's a friendly environment with

Qualifications

• Strong communication and customer service mindset.
• Comfortable using computers and digital platforms.
• Willing to work on activation basis when required.
• Prior call centre experience is a plus, but not required.

Responsibilities

• Handle inbound calls enquiries professionally.
• Record and document customer interactions, feedback, and complaints.
• Monitor and manage ChatBot operations to ensure smooth customer experience.
• Escalate issues when necessary.

Skills

Communication

Customer service

Computer literacy

Activation basis

Job description

Part-Time Call Agent (On Activation Basis)

Earn up to $15/hour | Flexible Activation-Based Work | Training Provided

Location: Bedok

Salary: $15 per hour

Working Hours: On Activation Basis (8:00 AM - 8:00 PM)

Looking for a flexible part-time opportunity where you can make a difference? Join our team as a Part-Time Call Agent and be the first point of contact for customers seeking assistance!

What You'll Be Doing

• Handle inbound calls enquiries professionally
• Record and document customer interactions, feedback, and complaints
• Monitor and manage ChatBot operations to ensure smooth customer experience
• Escalate issues when necessary

What We're Looking For

• Good communication and Customer service-oriented mindset
• Comfortable using computers and digital platforms
• Able to work on an activation basis when required
• Prior call centre experience is a plus, but not required

Why Join Us?

• Flexible activation-based assignments
• Training provided - no experience needed
• Friendly environment
• Gain valuable customer service and communication skills

We regret that only shortlisted candidates will be notified. Thank you.