Flexible Part-Time Call Agent – Training Included

People Advantage Pte Ltd; Singapore; Sur place; SGD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Training provided

Flexible activation-based work

Friendly environment

Résumé du poste

People Advantage Pte Ltd is hiring a Part-Time Call Agent on activation basis in Bedok, Singapore, offering $15 per hour. This role focuses on being the first point of contact for customers seeking help, with training provided and flexible activation-based work hours from 8:00 AM to 8:00 PM.

You will handle inbound calls, document interactions, monitor ChatBot operations, and escalate issues when needed. Prior call centre experience is a plus but not required; it's a friendly environment with

Qualifications

• Strong communication and customer service mindset.
• Comfortable using computers and digital platforms.
• Willing to work on activation basis when required.
• Prior call centre experience is a plus, but not required.

Responsabilités

• Handle inbound calls enquiries professionally.
• Record and document customer interactions, feedback, and complaints.
• Monitor and manage ChatBot operations to ensure smooth customer experience.
• Escalate issues when necessary.

Connaissances

Communication

Customer service

Computer literacy

Activation basis

Description du poste

People Advantage Pte Ltd is hiring a Part-Time Call Agent on activation basis in Bedok, Singapore, offering $15 per hour. This role focuses on being the first point of contact for customers seeking help, with training provided and flexible activation-based work hours from 8:00 AM to 8:00 PM.

You will handle inbound calls, document interactions, monitor ChatBot operations, and escalate issues when needed. Prior call centre experience is a plus but not required; it's a friendly environment with