Business Development Specialist

Brinks; Singapore; On-site; SGD 72,000 - 120,000; Full time

Job summary

Brinks in Singapore is seeking an Account Manager to grow sales, build an extensive client network, and deliver exceptional service within the secured logistics sector. The role focuses on acquiring new accounts and expanding revenue through strategic sales efforts in Singapore.

Reporting to the Head of Sales, you will craft sales plans, lead negotiations, and collaborate with departments to ensure seamless onboarding and service delivery.

Qualifications

• Diploma or degree in Business, Sales, or related field.
• Excellent negotiation, communication, and presentation skills.
• Strong time management skills with the ability to prioritize key opportunities.
• Experience in secured logistics, freight forwarding, or relevant industry will be an added advantage.

Responsibilities

• New Business Development: Proactively reach out to prospective partners through calls, emails, in-person networking, and social media to grow the sales pipeline.
• Account Management: Manage newly acquired clients during onboarding and coordinate with Cash-In-Transit, Operations, and Security to resolve issues.
• Sales Planning & Execution: Develop and implement comprehensive sales plans from prospecting to closing with the sales team.
• Upselling & Cross-selling: Drive opportunities to upsell and cross-sell with clients.
• Client Needs Analysis & Solution Tailoring: Understand client needs and tailor solutions with operations and logistics teams.
• Account & Contract Management: Prepare forecasts, manage contract negotiations, renewals, and ensure compliance with standards.
• Reporting & Market Insights: Provide regular account performance updates and market insights to guide strategy.

Skills

Negotiation

Communication

Presentation skills

Time management

Stakeholder management

Client servicing or sales

Education

Diploma or degree in Business, Sales, or related field

Job description

Job Summary

The Account Manager will report to the HOD of Sales and will be responsible for growing sales as a new business forming an extensive network, hunting key client accounts, ensuring exceptional service delivery, and driving revenue increment through new accounts building and strategic sales efforts. This role is essential in expanding and maintaining our client base in the secured logistics industry in Singapore.

Key Responsibilities

• New Business Development: Proactively reach out to prospective partners through phone calls, emails, in-person networking events, and social media platforms. Cultivate and expand the sales pipeline for new business opportunities.
• Account Management: Manage newly acquired clients during their initial engagement cycle to ensure a positive experience. Collaborate with departments such as Cash-In-Transit, Operations, and Security to resolve issues and streamline onboarding.
• Sales Planning & Execution: Develop and implement comprehensive sales plans from prospecting to closing, aligned with the company's sales process. Work closely with the HOD of Sales and Sales team to execute sales strategies and meet targets.
• Upselling & Cross-selling: Proactively driving opportunities to upsell / cross sell.
• Client Needs Analysis & Solution Tailoring: Understand clients' needs and tailor solutions to meet those needs. Collaborate with the operations and logistics team to ensure seamless service delivery.
• Account & Contract Management: Prepare account forecasts and strategies, manage contract negotiations, renewals, and ensure compliance with contractual standards.
• Reporting & Market Insights: Prepare and present regular account performance updates, insights, and strategic recommendations. Stay informed on industry trends, market dynamics, and competitors.

Requirements

• Diploma or degree in Business, Sales, or related field.
• A team player who is self-motivated and able to work independently.
• Excellent negotiation, communication, and presentation skills.
• Strong time management skills with the ability to prioritize key opportunities.
• Effective stakeholder management across diverse client profiles.
• Experience in client servicing or sales role.
• Experience in secured logistic, freight forwarding, or relevant industry will be an added advantage.