Business Development Specialist

Brink’s Inc; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Brink’s Inc is seeking an Account Manager in Singapore to grow the client base in the secured logistics sector. The role reports to the Head of Sales and emphasizes developing new business, managing key accounts, and delivering exceptional service to drive revenue growth.

Responsibilities include building a sales pipeline, coordinating with Cash-In-Transit, Operations, and Security teams, and leading negotiations and renewals while staying aligned with our sales process and targets.

Qualifications

• Diploma or degree in Business, Sales, or related field.
• Excellent negotiation, communication, and presentation skills.
• Strong time management and ability to prioritise key opportunities.
• Effective stakeholder management across diverse client profiles.
• Experience in client servicing or sales role.

Responsibilities

• New Business Development: Proactively reach out to prospective partners and build the sales pipeline.
• Account Management: Manage newly acquired clients during initial engagement and onboarding.
• Sales Planning & Execution: Develop and implement sales plans from prospecting to closing.
• Upselling & Cross-selling: Drive opportunities to upsell and cross-sell.
• Client Needs Analysis & Solution Tailoring: Understand client needs and tailor solutions.
• Account & Contract Management: Prepare forecasts and manage negotiations and renewals.
• Reporting & Market Insights: Present regular performance updates and market insights.

Skills

Negotiation

Communication

Presentation

Time management

Stakeholder management

Self-motivation

Independent work

Team player

Client servicing or sales

Education

Diploma or degree in Business, Sales, or related field

Job description

The Account Manager will report to the HOD of Sales and will be responsible for growing sales as a new business forming an extensive network, hunting key client accounts, ensuring exceptional service delivery, and driving revenue increment through new accounts building and strategic sales efforts. This role is essential in expanding and maintaining our client base in the secured logistics industry in Singapore.

Key Responsibilities

• New Business Development: Proactively reach out to prospective partners through phone calls, emails, in-person networking events, and social media platforms. Cultivate and expand the sales pipeline for new business opportunities.
• Account Management: Manage newly acquired clients during their initial engagement cycle to ensure a positive experience. Collaborate with departments such as Cash-In-Transit, Operations, and Security to resolve issues and streamline onboarding.
• Sales Planning & Execution: Develop and implement comprehensive sales plans from prospecting to closing, aligned with the company's sales process. Work closely with the HOD of Sales and Sales team to execute sales strategies and meet targets.
• Upselling & Cross-selling: Proactively drive opportunities to upsell / cross-sell.
• Client Needs Analysis & Solution Tailoring: Understand clients' needs and tailor solutions to meet those needs. Collaborate with the operations and logistics team to ensure seamless service delivery.
• Account & Contract Management: Prepare account forecasts and strategies, manage contract negotiations, renewals, and ensure compliance with contractual standards.
• Reporting & Market Insights: Prepare and present regular account performance updates, insights, and strategic recommendations. Stay informed on industry trends, market dynamics, and competitors.

Requirements

• Diploma or degree in Business, Sales, or related field.
• A team player who is self-motivated and able to work independently.
• Excellent negotiation, communication, and presentation skills.
• Strong time management skills with the ability to prioritize key opportunities.
• Effective stakeholder management across diverse client profiles.
• Experience in client servicing or sales role.
• Experience in secured logistic, freight forwarding, or relevant industry will be an added advantage.