Business Development Manager

DART GLOBAL FORWARDING PTE. LTD.; Singapore; On-site; SGD 85,000 - 120,000; Full time

Job summary

DART Global Forwarding PTE. LTD. is seeking a dynamic Business Development Manager in Singapore to grow the Freight Management business regionally. You will drive revenue, expand the client base, and lead strategic initiatives with cross-functional teams.

The role focuses on new client acquisition, negotiation of contracts, and participation in RFQs, with emphasis on delivering profitable growth and strong client relationships.

Qualifications

• Diploma or degree in a related field.
• Experience in sales/business development or account management in a freight/logistics environment.
• Experience in freight forwarding sales, client relationship and negotiation.

Responsibilities

• Develop, review and refine business strategy and execute to lead the market.
• Ensure revenue growth is profitable and expand the client base.
• Hunt for new clients and expand market share, participate in RFQs, proposals and quotations.
• Lead vertical client management, manage expectations and conduct business reviews.
• Negotiate contracts and renewals; review SOPs with countries and departments.
• Visit on-site and off-site sites as needed and communicate accordingly.

Skills

Business Development

Sales

Freight Forwarding

Forward Thinking

Entrepreneurial Mindset

Ambiguity Tolerance

Adaptability

Decision Making

Team Leadership

Communication

Negotiation

Education

Diploma or Degree in related field

Job description

Main Role is to grow Freight Management businesses for DART Global Forwarding within Singapore and region.

RESPONSIBILITIES

More specifically, the duties and responsibilities of the BDM include the following:

1. Develop, review and refinement of the business strategy, execution of the strategy to obtain/maintain a leading position in the market place for the assigned sector/s.
2. Ensure revenue growth is achieved in a responsible and profitable manner
   • Growing the clients’ base through introduction of DART and service offering
   • "Hunting" for new clients and growing the market share for DART
   • Close liaison with clients and ensure participation in all RFQs
   • includes working on proposals and sending quotations to clients
3. Vertical Client Management
   • Take lead in all business or project implementation
   • Manage customers’ expectation through regular review with customers and country’s representative
   • Monthly or quarterly business review with all Key Clients
   • Contract negotiation with customers and renewal of contracts
   • Review SOPs together with all the relevant countries / departments and keep it up to date.
4. Visiting on sites/ off sites as needed and communicate accordingly

REQUIREMENTS :

• Recognised Diploma or Degree in related field
• Experience as a Sales/ Business Development or Account Management Executive or Manager, of a medium size Freight / Logistics company operating in the international market or an international company in the Technology, Pharmaceutical, Industrial, Construction, Oil & Gas / Energy & Industrial or related sectors.
• Specific experience in freight forwarding sales, relationship and negotiation management with clients, vendors, carriers/airlines would be ideal.

SKILL SETS

• Business Development and Sales skill sets in Freight Forwarding Industry.
• Forward Thinking: ability to plan for the future, ability to identify trends and stay ahead of the competitive landscape.
• Entrepreneur mind set, and always seek ways to improve profitability and operational excellence
• Tolerance for ambiguity: ability to perform effectively in a complex and competitive environment and therefore a readiness for the possible change in business dynamics; including the ability to take calculated risks and pursue new opportunities.
• Adaptability in execution: possesses a bias towards execution and at the same time is able to adapt and respond to the changing environment.
• Agility in decision making: being open to evaluate inputs from others and make decisions based on available information.
• Ability to lead and develop great teams: A people person with high level of EQ working with and developing a winning team. The ability to attract great people is critical, but being able to cultivate a positive culture with a happy workforce is also key.
• Listening and communicating effectively: Be open to listening, respect others’ opinion whilst and the same time being able to communicate effectively throughout all levels of the organization
• Negotiation abilities: the ability of negotiate effective deals across a variety of contexts; these abilities encompass skills such as communication, persuasion and influencing, planning, teamwork etc.