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PERSOL SINGAPORE PTE. LTD. is seeking a results-driven Merchant Account Manager to lead merchant acquisition, onboarding, and ongoing partnership growth. You will manage key accounts, analyze sales data, and drive improvements across cross-functional teams.
The role requires strong communication, stakeholder management, and the ability to thrive in a fast-paced environment. Join us to strengthen merchant partnerships and boost platform performance.
Job Details:
Contract : 1 year + 1 year contract (Completion Bonus + Performance Bonus)
Drive merchant acquisition activities for the platform, including prospecting potential partners, conducting negotiations, and overseeing the onboarding process.
Serve as the primary point of contact and Key Account Manager for an assigned portfolio of merchants.
Monitor and analyze sales performance, identify business opportunities, and provide actionable recommendations to enhance account growth.
Conduct regular business reviews with merchants to strengthen partnerships and maximize sales outcomes.
Support the preparation and consolidation of monthly business performance reports.
Collaborate with cross-functional teams to execute marketing campaigns, resolve operational challenges, and address merchant or customer-related issues.
Assist with ad-hoc projects and business initiatives as assigned.
Diploma or Degree qualification with 2-3 years of experience in e-commerce, merchandising, account management, or a related field.
Strong communication and stakeholder management skills.
Analytical mindset with the ability to interpret sales data and generate meaningful insights.
Proficient in Microsoft Office applications, particularly PowerPoint and Excel.
Self-motivated team player with strong organizational and problem‑solving abilities.
Able to work effectively in a fast‑paced and dynamic environment.