Business Associate (Front Desk / Dental Receptionist) – Training Provided

DENTALPLUS CLINIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF

Outpatient insurance

Paid leave that grows with service

Performance incentives

Reward Leave

Job summary

DENTALPLUS CLINIC PTE. LTD. is hiring for a front desk administrator in Singapore. You will manage patient check-in/check-out, coordinate appointment schedules, and handle calls and messages for three clinics operating since 2005.

We train you with a one-month induction and provide certification sponsorship on promotion. Local diploma or degree in any field is acceptable; dental experience is not required, with benefits including paid leave and career growth within a vendor-backed clinic system.

Qualifications

• Clear communicator with strong organisation and accuracy.
• Willingness to learn new practice management software.
• Experience in service or admin roles is a plus.
• No prior dental experience required.
• Grounded in excellent customer service for a busy clinic setting.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Coordinate appointment schedules and follow-ups.
• Answer calls and messages promptly.
• Process payments and dental claims accurately.

Skills

Clear communicator

Organised

Attention to detail

Quick to learn new systems

Service or admin background

Education

Local diploma or degree in any field

Job description

Most service jobs take your evenings, your weekends and your public holidays. This one does not. Shifts finish at 6:15pm, you get two rest days a week, and all three clinics close on public holidays.

Work schedule:

5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Welcome patients and manage check-in and check-out
• Coordinate the appointment schedule and follow-ups
• Answer calls and messages
• Process payments and dental claims accurately

What you'll learn

• Dental claims and billing — CHAS, Medisave and private insurance
• Practice management software and patient records
• Managing a full appointment book when the day runs behind

Your first month, and where it leads

• A one-month induction with a written manual and training checklist, mentored by Ops and senior front desk staff

• Trainee to Business Associate in 3 to 6 months; higher pay grade at around a year; Senior Business Associate in 2 to 3 years
• Courses and certification sponsored for trainees, and again on promotion

What we're looking for

• A local diploma or degree in any field; a service or admin background is a plus
• Clear communicator, organised and accurate with details
• Quick to pick up new systems
• No dental experience required

Pay and benefits

• $2,500 – $3,000 per month
• CPF, outpatient insurance, paid leave that grows with service
• Performance and punctuality incentives, Reward Leave

About us

• Clinician-led — clinical standards are set by a dentist, not an investor group
• Three clinics, operating since 2005