Senior Business Associate / Clinic Front Desk Coordinator (Dental)

DENTALPLUS CLINIC PTE. LTD.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Benefits offered by this job

CPF and full benefits

Public holidays off

Two rest days per week

Job summary

Dentalplus Clinic Pte. Ltd. in Singapore seeks a Senior Business Associate and Coordinator to lead front-of-house operations across three clinics, develop the team, and ensure billing, scheduling and claims are accurate and timely.

The role offers a 5-day work week with rotating shifts, including at least one weekend day, two rest days weekly, and no night shifts. CPF and full benefits are provided, with public holidays off.

Qualifications

• Strong front-desk experience with supervisory or coordination exposure.
• Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence.
• Organised, accurate and a confident communicator; comfortable owning operations.
• A local diploma or equivalent (required).
• Rotating roster including one weekend day.

Responsibilities

• Coordinate front-desk operations across the daily schedule.
• Lead, train and support the team; allocate duties.
• Own end-of-day settlement and claims accuracy.
• Audit records and recalls; drive service improvements.
• Carry out the administrative work behind daily clinic operations.

Skills

Front-desk supervision

Patient bookings

Insurance claims

Organized communicator

Education

Local diploma or equivalent

Job description

Keep three busy clinics on schedule. As Senior Business Associate and Coordinator you lead front-of-house operations, develop the team, and make sure billing, scheduling and claims are accurate and on time.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Coordinate front-desk operations across the daily schedule
• Lead, train and support the team; allocate duties
• Own end-of-day settlement and claims accuracy
• Audit records and recalls; drive service improvements
• Carry out the administrative work behind daily clinic operations

What we're looking for

• Strong front-desk experience with supervisory or coordination exposure
• Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
• Organised, accurate and a confident communicator; comfortable owning operations
• A local diploma or equivalent (required)
• Rotating roster including one weekend day

Why join us

• $2,800-$3,400 by experience; CPF and full benefits
• 5-day week, two rest days, no nights, public holidays off
• Outpatient insurance, Reward Leave, leadership incentives
• A central role in an established three-clinic group