Business Analyst - Microsoft Dynamics 365

VISEO ASIA PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

An international consulting firm in Singapore is seeking an experienced Business Analyst to lead D365 projects. You will bridge the gap between stakeholders and technical teams, manage requirements, and ensure successful project execution. Ideal candidates should have a strong background in D365, with a minimum of 7 years of business analysis experience. Competitive compensation and a dynamic work environment are offered.

Qualifications

• 7+ years of Business Analysis experience, with 4+ years focused on D365.
• Proven experience in leading enterprise-level D365 implementations or upgrades.
• Deep understanding of D365 architecture, modules, workflows, and best practices.

Responsibilities

• Lead end-to-end business analysis for complex D365 projects.
• Serve as the primary liaison between business stakeholders and technical teams.
• Define and document To-Be process flows to identify gaps.

Skills

Business Analysis

D365 implementation

Stakeholder management

Agile/Scrum methodologies

Education

Master's or Bachelor's Degree in Information Technology, Business, Banking and Finance or relevant discipline

Tools

Azure DevOps

Jira

Confluence

Job description

Responsibilities

• Lead end-to-end business analysis for complex D365 projects, including requirements gathering, solution design, and delivery oversight.
• Serve as the primary liaison between business stakeholders and technical teams to translate business needs into functional and technical requirements.
• Define and document To-Be process flows and compare them to identify gaps and improvement areas.
• Manage and prioritise requirements, features, and backlogs using tools like Azure DevOps, Jira, or Confluence.
• Oversee the functional configuration and customisation of D365 modules in collaboration with solution architects and developers.
• Guide UAT planning, execution, and training initiatives for end-users.
• Lead change management and business readiness activities during D365 rollouts.
• Support data migration, integration strategy, and reporting requirements (Power BI, Power Platform, etc.).
• Stay updated with the latest D365 roadmap, features, and releases; provide recommendations for adoption.

Profile

• Master\'s or Bachelor’s Degree in Information Technology, Business, Banking and Finance or relevant discipline
• 7+ years of Business Analysis experience, with 4+ years focused on D365
• Proven experience in leading enterprise-level D365 implementations or upgrades.
• Deep understanding of D365 architecture, modules, workflows, and best practices.
• Experience with Agile/Scrum and hybrid delivery methodologies.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to lead workshops, requirement walkthroughs, and executive presentations.
• Strong analytical mindset with attention to detail and documentation.