Brand Operations Coordinator

Iyla Collective Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic marketing firm in Singapore is looking for individuals to support operations, logistics, and events. The role involves coordinating with brands, fulfilling orders, and assisting in community engagement activities. Ideal candidates are organized and detail-oriented, enjoying hands-on tasks and customer interaction. This opportunity offers exposure to various aspects of brand building including operations and e-commerce strategy.

Benefits

Employee discount

Promotion to permanent employee

Qualifications

• Comfortable working with numbers and sales data.
• Enjoy hands-on operational tasks and customer-facing event work.
• Interest in beauty, wellness, or e-commerce is a bonus.

Responsibilities

• Support daily order fulfillment and ensure a smooth customer experience.
• Coordinate with key brands, couriers, and suppliers.
• Assist in setting up and running events such as pop-ups and brand launches.

Skills

Organised

Detail-oriented

Strong communicator

Proactive problem solver

Flexible team player

Job description

What You’ll Do

Operations & Logistics

• Support daily order fulfillment and ensure a smooth customer experience
• Coordinate with key brands, couriers, and suppliers
• Track stock levels, restocks, and keep operations flowing

Marketing & Brand Support (Commercial Focus)

• Monitor low shelf-life products and suggest timely promos to move inventory
• Propose bundles and gifting sets based on bestsellers and sales data
• Assist in planning pricing and promotions during key campaigns (e.g. Shopee/Lazada sales, seasonal pushes)
• Track product performance and recommend when to reorder stocks
• Help with product listings, campaign readiness, and ensuring bundles go live on time

Events & Community Support

• Assist in setting up and running events such as pop-ups, fairs, showroom activations, and brand launches
• Ensure smooth on-ground execution: stock prep, logistics, booth setup, customer interactions
• Capture learnings from events (what sold well, customer feedback) and feed them back into campaigns

Growth & Learning

• Gain exposure to the full ecosystem of brand building: from operations to events to e-commerce strategy
• Learn merchandising, promotions, and how to translate data into business decisions

What We’re Looking For

• Organised, detail-oriented, and comfortable working with numbers & sales data
• Enjoys both hands-on operational tasks and customer-facing event work
• Strong communicator, proactive problem solver, and flexible team player
• Bonus if you have interest in beauty, wellness, or e-commerce

What You’ll Gain

• Experience across operations, events, and marketing in a fast-growing brand
• Mentorship and real exposure to merchandising, promotions, and customer engagement
• A dynamic, small-team environment where your ideas matter and your work has visible impact

Job Types: Full-time, Part-time, Internship

Contract length: 6 months

Benefits

• Employee discount
• Promotion to permanent employee

Work Location: In person