Biometrics IT Support Engineer - 24/7 On-Site

XCELLINK PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT service provider in Singapore seeks an IT Support Engineer to manage and troubleshoot high-tech biometrics devices. Key responsibilities include providing on-site support during 24x7 shifts, assisting in the implementation of IT infrastructure, and ensuring operational availability. The ideal candidate possesses a relevant diploma and strong interpersonal skills. Benefits include valuable experience in IT service management and opportunities for career progression within a dynamic team.

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Ability to collaborate and support team members.
• Good communication and interpersonal skills.
• Independent with ownership of tasks.
• Keen interest in IT Service Management.
• Willingness to work on rotational shifts.

Responsibilities

• Support project teams in implementation and configuration of PCs and applications.
• Provide 1st level on-site IT support on a 24x7 rotational shift.
• Update Project Manager on major escalated issues.
• Perform daily health checks and inventory on systems.
• Installation and troubleshooting of PCs and peripheral devices.

Skills

IT Service Management

Troubleshooting

Hardware

Interpersonal Skills

Inventory

Active Directory

Administration

Information Technology

SQL

Networking

Windows

Team Player

Linux

Infrastructure Support

Technical Support

Education

Nitec, Higher Nitec or Diploma in IT

Job description

A leading IT service provider in Singapore seeks an IT Support Engineer to manage and troubleshoot high-tech biometrics devices. Key responsibilities include providing on-site support during 24x7 shifts, assisting in the implementation of IT infrastructure, and ensuring operational availability. The ideal candidate possesses a relevant diploma and strong interpersonal skills. Benefits include valuable experience in IT service management and opportunities for career progression within a dynamic team.